Polina Kyrylova

Experience

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  Levi9 Ukraine

  May 2013 - Dec 2015

  Project Manager

  Managed one of the strategic accounts and was able to establish a great relationship with the client and the team, that resulted in doubling the team's size in just under a year.Scope of responsibilities:- acted as mediator between project’s stakeholders and the team.- tracked and reported on project’s milestones by providing status reports to stakeholders.- resolved complains and other issues.- internal project reporting and administration.- resource management: defining and determining resources required for project completion.- client management: determining opportunities to increase customer satisfaction and deepen client relationships; managing day-to-day client interaction; setting and managing clients expectations.- project accounting and finances: understanding projects budget and billing procedures. Show less

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  Playtech

  Jan 2016 - May 2018

  Client Delivery Manager

  Team Lead for Casino Mobile's CDMs, directly managing team of 6 and ensuring quality and timely delivery of the product to all Casino clients.Scope of responsibilities:- Managed multiple projects in parallel.- Established trusted/strategic advisor partnership relationship with assigned clients, bringing continued value and client satisfaction.- Acted as sole communication hub for product enquiries and escalations, internally and externally.- Analyzed and handled all issues and change requests for timely delivery of the product releases.- Managed troubleshooting and resolution of integration-related issues by working closely with technical teams to overcome challenges.- Proactively identified risks and quality issues of the product.- Managed external dependencies and their schedule, as well as oversaw an executing of said schedule. Show less

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  ProZorro.sale

  May 2018 - Feb 2019

  Project Lead

  - Led efforts to attract new participants to the Electronic Trading System for government assets, successfully delivering three large-scale government projects.- Managed project deliverables, supported solution design and architecture, and established a trusted advisor status with key stakeholders.- Facilitated the first electronic auction of government assets, a landmark achievement in public asset management.

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  FigLeaf App

  Feb 2019 - Dec 2019

  Program Manager

  - Aligned the efforts of cross-functional teams (Engineering, Marketing, Product) to achieve delivery excellence in a fast-paced privacy startup.- Built and maintained Agile processes across multiple product development teams, improving overall efficiency and communication.- Managed daily operations and deliverables for complex projects, proposing internal software and product improvements.

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  Master Of Code Global

  Dec 2019 - Mar 2021

  Project Manager

  - Delivered multiple large-scale projects for clients by managing the development and integration of chatbots into their operations.- Led project management efforts, including requirements gathering, scope management, scheduling, cost control, and quality assurance.- Managed stakeholder relationships and expectations through direct communication with clients and partners, ensuring high client satisfaction.- Regularly reported project progress and managed risks, change requests, and priorities. Show less

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  Paxful

  Mar 2021 - Dec 2021

  Product Manager

  - Developed and improved the Paxful marketplace, delivering features that enhanced platform safety and minimized fraudulent activities.- Created product strategy, developed roadmaps, prioritized features, and coordinated releases to improve marketplace safety and user experience.- Defined detailed product requirements (PRDs) and worked with stakeholders to align product features with user needs and business objectives.- Defined and tracked key metrics (OKRs) to assess the success and user impact of product features. Show less

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  PARiM Workforce Software

  Dec 2021 - Jul 2024

  Product Manager

  - Defined and shaped product vision and roadmap within a specific product area.- Fostered alignment across Sales, Marketing, and Customer Success teams to ensure cohesive product development.- Led research, development, and design of new features in collaboration with UX/UI teams, resulting in streamlined product launches.- Set priorities and success metrics for new product features; analyzed post-launch performance to drive continuous improvement.- Worked closely with cross-functional teams to ensure successful feature launches and maximize adoption. Show less