Julia Waza

Experience

• 

  Technology Today Ltd.

  Sept 2010 - Dec 2010

  Intern-IT Support Services

  >Responsible for diagnosing and resolving hardware, software and end users problems>Acting as the first point of contact for all the IT and technical queries>Involved in the rollout of software updates and patches>Communicating with 3rd party IT specialists>Configuring and managing backups and restore procedures>In-depth knowledge of Microsoft windows client operating system,XP,Windows 2000/2003/2007 and Microsoft office up to 2007>Maintenance of a wide range of computer hardware and software programs>Provide secondary support for LAN support Show less

• 

  Seven Seas Technologies

  Aug 2012 - Sept 2012

  Trainee-Business Applications and Cloud Computing

  Knowledge for Life is a training program offered by Seven Seas Technologies, aimed at providing training to University students on various technology courses that will enable one to understand the different services and product offerings available in the market. The following courses were offered:->Business application>Intelligent real estate>Network security>Network operating center >System application and products>Data center and infrastructure>Customer relationship management systems,>Service oriented architecture>Project management>Business planning >Enterprenuership. Show less

• 

  Postal Corporation of Kenya

  Feb 2013 - Apr 2013

  Intern-Business Applications and technical support

  >Computer H/W,S/W troubleshooting, repair and maintenance>Daily user support>N/W troubleshooting,repair,configuration and maintenance of networking device(Cisco routers, switches and cyber roam firewall)>Termination and activation of switch ports>Configuration,troubleshooting and repair of IP phones(Avaya models)>Systems and web development(Macromedia,Php,MySQL)>Database Management>Regulating the server room temperature via compressors>Systems preventive maintenance Show less

• 

  IOM (International Organisation for Migration)

  May 2013 - Nov 2013

  Intern-Database and Information Systems

  Transition Initiatives for Stabilization (TIS) is a quick-impact, results-driven programme funded by USAid,UKAid,EuropeanUnion,among other donors responds to the complex crisis that has evolved in Somalia by promoting peace and stability in Somalia.TIS aims to build confidence in government institutions by improving services for the Somali people. TIS forges collaborative partnerships and creates a space for interaction between government institutions, the private sector, and civil society. Quick-impact grants are chosen by the government in collaboration with community representatives.Currently placed at the Transition Initiative for Somalia (TIS) Project Unit in Nairobi, to assist in Database Administration as well as support all TIS Information Systems which are integral components of the project and play a vital role in Grant Reporting. Duties >Provide assistance in Data entry various platforms, database and portals used by TIS and its partners>Database administration management and troubleshooting of the project database>Upload of Information on the various Internet Portals used by TIS and its partners.>Assist in Network Administration and Support for all TIS information systems>Capture and analyze all geographical data using a Geographic Information System for all construction grants.>Data review; data validation and data verification>Data reporting (weekly, monthly)>Merging IOMs Database and That of its Partners and uploading merged copies in Share Portals>Weekly Database Backup in the Network server>Generating Grant Notes Query and uploading in the Database>Grant documentation organization and filling>Attending meetings, taking targets and distributing them to the team leaders.>Security vetting of all grant awardees through the International Security management systems Show less

• 

  Novacom Systems Limited

  Jun 2014 - Feb 2020

  ORACLE Hospitality Systems provides intergrated,end-to-end solutions to the hospitality and retail industries.All our solutions,including intergrated front office,back office,central and web-based solutions,are designed to optimize and streamline workflows,improve customer service,and increase the bottom lineCore Responsibilities:>Professional Database Consulting Services.>Implementation Services(Database installations and configuration).>Database & Application Upgrades and Migrations.>Oncall,Remote access and Onsite Demos.>Interfaces installation and configuration.>Systems Support and maintenance. Show less

  • Assistant Supervisor

    Jan 2019 - Feb 2020

  • Software Consultant

    Jun 2014 - Feb 2020
• 

  Pesapal

  Mar 2020 - Jul 2024

  Navigating hotel and restaurant businesses safely to success through Oracle hospitality product uptake,upsell and cross sell.Anticipating the needs of the customers and adopting a proactive strategy. Pesapal Limited- a Payment Service Provider is also an Oracle Gold Partner, an authorized reseller and Integrator giving hoteliers, restaurants, and businesses the choice and opportunity to enhance guest services, cut costs, and increase agility with Hospitality PMS, POS, Inventory Management and Operational Integrations.

  • Technical Manager

    Jun 2022 - Jul 2024

  • Tech Lead

    Sept 2020 - May 2022

  • Senior Solutions Architect

    Mar 2020 - Aug 2020
• 

  HRS Hospitality & Retail Systems

  Aug 2024 - now

  HRS Hospitality & Retail Systems is an international company with an unrivaled reputation for service and is a leading supplier of IT solutions for the Hotel, Restaurant, & Café (HoReCa) and Retail industries. Providing coverage in 90 countries, with over 13,000 customers, HRS is also acknowledged as Oracle Hospitality’s largest partner worldwide.

  • Area Manager Service Delivery, Eastern Africa

    Oct 2024 - now

  • Area Manager Service Delivery, Kenya

    Aug 2024 - Sept 2024