Andy Vernon

Customer Services Assistant

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Bath, England, United Kingdom

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Timeline
About me
Boosting business in Bath UK and beyond | Online Presence Consultant | Web Design and Development Professional
Education
- Lackham College
  2008 - 2008
  Level 3 Certificate First Line Management
  The Certificate provides a comprehensive programme that builds and broadens management skills and knowledge. Here organisational change is explored providing a deeper understanding of this critical workplace issue and providing the tools to plan for and deal with organisational upheaval. The crucial skill of time management is also covered.
- University of Bedfordshire
  2000 - 2003
  Computer Science Programming, Networking, Computer Infrastructures, Logic
Experience
- Hitachi Capital
  Jan 2003 - Apr 2004
  Customer Services Assistant
- JPC Infonet Ltd
  Apr 2004 - Nov 2011
  Introduced a successful referral marketing strategy.Formed and maintained key strategic alliances. Utilised technical web and internet knowledge to provide a vital bridge between customers and technical staff.
  - General Manager
    May 2009 - Nov 2011
  - Operations Manager
    Apr 2004 - May 2009
- BNI Bath Parade
  Apr 2010 - Mar 2012
  Use the experience gained in referral marketing and networking and co-ordinate mentors to work closely with new and existing members. Manage the subscription payments of members and manage the finances of BNI Bath Parade.
  - Mentor Coordinator
    Oct 2011 - Mar 2012
  - Secretary/Treasurer
    Apr 2011 - Mar 2012
  - Power Team Coordinator
    Apr 2011 - Sept 2011
  - Visitor Host Coordinator
    Oct 2010 - Mar 2011
  - Membership Coordinator
    Apr 2010 - Oct 2010
- Www.bath.co.uk
  Dec 2011 - now
  Business Development Manager
  Helping businesses gain exposure, credibility and visibility on the popular tourist and local business website Bath.co.uk.
- Created in Bath Ltd
  Dec 2011 - now
  Business Development Manager
  A creative thinker with strong analytical, managerial, technical and logical skills.* Experience helping businesses and organisations stand out, for all the right reasons and testimonial and references to back it up. ** Continuing to learn from the best - My colleagues and mentors are seasoned professionals with outstanding achievements. ** Confident Working behind the scenes developing code as well as presenting in front of a room of people ** Management experience and qualifications provided by the Institute of Leadership and Management providing a keen understanding of managing people as well as running projects successfully.** Established network of trusted suppliers to call on for almost any situation *See http://www.createdinbath.com for some brilliant examples. Show less
Licenses & Certifications
- Diploma In Digital Marketing