Guy Sparkman

Experience

• 

  Greater Langley Chamber of Commerce

  Jul 2010 - Jul 2012

  Choochokam Event Staff

  Event set up, vendor load-in and load-out and waste management for Choochokam Arts Festival which occurs every summer in Langley, Washington.

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  University of Washington

  Jan 2015 - Aug 2017

  Being a Building Manager requires myself to use sound judgement and independent thinking in handling situations and emergencies that may occur throughout the building.As a Building Manager, I manage a 259,000 sq. ft. building on evenings and weekends and am responsible for supervising Event Services, Facility Assistants, Information Services and Games Area employees (approx. a total of 100 student employees). Some responsibilities include; using EMS and 7point to manage event service crew to set and adjust sets for meetings, conferences and events on a timely basis, working with meeting client's and patron's needs throughout the building, working with other staff members and University personnel in the HUB, maintaining security of the building, operating safe and alarm systems, troubleshoot AV issues, maintain building activity log, etc. Show less

  • Student Building Manager

    May 2016 - Aug 2017

  • Facility Service Assistant

    Jan 2015 - May 2016
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  Keepe

  Nov 2017 - Jan 2020

  Operations Specialist• Operations specialist for an active marketplace network of independent contractors and third party vendors in Seattle, Portland, Bay Area, Phoenix, San Diego and Los Angeles.• Lead for new geo expansions in Portland, San Diego and Los Angeles.• Data entry and work order processing through Streak (CRM for Gmail) and Google Sheets.• Cross-functional team environment - worked with Customer Acquisition, Customer Success, Supply Acquisition and Technology teams on a daily basis to achieve short-term and long-term goals.• Customer and Client Support through phone calls, texts and emails.• Troubleshooting, problem solving and conflict resolution for all stakeholders – tenants, property managers, contractors and vendors.• Documentation and process creation for Keepe Specialty Projects (non-handyman and general contracting projects)• Daily invoice audit for completed projects Show less

  • Operations Specialist

    Jan 2018 - Jan 2020

  • Marketing Intern

    Nov 2017 - Jan 2018
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  Zillow Group

  Jun 2020 - Nov 2020

  Data Annotator

  • Rich Media Experience (RMX) team project to convert 360 degree images of home tours into 2D floor plans for use in Zillow’s home listings through Zillow’s proprietary in-browser software• Data annotation of panoramic home images, floor plan shape and room measurements• Quality assurance and subsequent publishing of generated floor plans• Provide feedback and reporting of bugs and future improvements of the in-house tools to engineers

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  Amazon

  Nov 2020 - Jul 2024

  • Program Manager

    Aug 2021 - Jul 2024

  • Program Coordinator

    Nov 2020 - Aug 2021
• 

  Amazon Web Services (AWS)

  Jul 2024 - now

  Program Manager II

  Program Manager II for AWS Industry Products (AIP). Focused on product launches, process improvement and cross-functional team knowledge sharing.