Robyn Kendall

Experience

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  DHL Supply Chain

  Jul 2000 - Jan 2003

  Elizabeth Arden Supervisor & Commissioning of Perth Warehouse

  Supervised the successful Implementation & “Go Live” for Elizabeth Arden into our Huntingwood facility, including all relevant project tasks, such as training, site preparation, budget, issues.Reported project status to key stake holdersManaged a large and diverse teamBuilt excellent customer relationshipsManaged the recruitment process Ensured agency monthly KPI targets were met and staff performance bonuses were achieved

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  DHL Supply Chain

  Jul 2003 - Mar 2016

  Oversee and manage extensive warehouse repair and office fit-out of two of the DHL warehouses.Liaise with and manage external stakeholders including Asset Manager, Property Manager, Construction Companies, Certifiers & Senior Real Estate.Successfully manage all aspects of the project towards the successful completion.Issues, risk and budget management of the project, reporting to key stakeholders.Management of Insurance Claim, including tracking of all costs.Managed relocation and morale of Internal Stakeholders. Show less Responsible for all operational aspects of the program completion in Australia, including business process documentation, preparation and management of testing, preparation and execution of the roll-out, managing of the entire test team (up to 30 people) This was one of the most significant programs DHL has attempted worldwide. The program was completed on time and on budget and won the global CIO award.Provided detailed planning for the work streams in terms of tasks required, resources, deliverables and estimates.Managed all activities related to the customer roll-out, including site preparation, cutover and post-go live support.Worked together with the customers in all impacted sectors to ensure planning was agreed with the customer, customer readiness for roll-out and all customer participation.Management and resolution of all operational issues and risks.Working with all operational teams and customer representation to ensure successful roll-outs.Successfully coached and mentored the operations teams in all applicable project aspects. Show less Managed site performance across multiple factors (eg KPI’s, Customer SLA, WH&S Compliance) across three different sites.Lead my team to win 3 National Healthcare Site of the Year Awards.Responsible for the appointment of site recruitment, actively participating in recommending remuneration and bonus payment for all direct reportsResponsible for the coordination and approval of site maintenance, security monitoring of inventory and power shutdowns ensuring sites were kept to TGA standards.Ensured all client processes, procedures and SOX requirements were adhered too.Ensured all staff training was provided, and accurately recorded on training matrix. Responsible for performance management and regular performance reviews.Responsible for managing HR/IR issues Ensured all site licenses were kept up to date and displayed in accordance with local bodiesAccurately maintained site petty cash, staff expenses, office supplies and approval time management systems (Kronos).Ensured agency monthly KPI targets were met and staff performance bonuses were achieved. Show less

  • Healthcare Operations Manager

    Apr 2015 - Mar 2016

  • AU Program Lead - Migration of existing Manhattan WMoS v2004 to Manhattan WMoS v2009 for 42 Customer

    Mar 2014 - Mar 2015

  • Training Manager - Operations & QA

    Jul 2013 - Mar 2014

  • Site Operations Manager - Bessemer Street, Walters Road & Greystanes Campus

    Jul 2003 - Jul 2013
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  Covetrus

  May 2020 - now

  Logistics Manager