
Halima Alfarsi
Customer Service Ambassador

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About me
Finance
Education

Muscat College
2015 - 2019Bachelor of Arts with Honours Accountancy and Business StudiesActivities and Societies: - Muscat College Sport Team - English Club - Student Advisory Council 2017 - 2019 - Alumni Club 2022 - Con.

University of Stirling
2015 - 2019Bachelor of Arts - BA Accounting and Business studiesActivities and Societies: Students Council
Experience

Bank Muscat
Feb 2016 - Mar 2016Customer Service Ambassador
Ooredoo Oman
Mar 2019 - Jul 2019Customer Care, Job search techniquesResponsible of solving tickets with agreed SLA, Follow up forwarded cases untill solution provided, Ensure closing tickets with Ooredoo quality, Providing adjustments report and improvements and Ensure adjustments are applied to customers per Ooredoo policy.

Ministry of Justice and Legal Affairs
Apr 2021 - Apr 2021FinanceSpent two weeks learning about Budget, accounts, treasury, revenues and purchases, salaries and expenses section.

Sultan Qaboos University Hospital
Dec 2021 - Jan 2022Finance Intern
Sohar International
Apr 2022 - Mar 2023Account Payable-Responsible of account payable invoice processing and payments.-Running Oracle reports and Suppliers history reports.-Invoice reconciliations -Bank's fixed assets. -IT & Admin support. -Interns Payrolls.-Involved in Ockley Project (Sohar International and HSBC merger).

CNS Middle East
Mar 2023 - nowAccounting and FinanceAccount receivable, Debt collection, Visits, dealing with banks and companies (private & government), Bank guarantees, Funds transactions. issuing invoices.Accounting and Financing for Oman Branch ( in charge of Oman's finance and accounting department)
Licenses & Certifications
- View certificate

Foundations: Data, Data, Everywhere
Coursera | GoogleNov 2021 - View certificate

Humor in the Workplace
LinkedInJul 2023 - View certificate

Starting Your Career as a Financial Analyst
LinkedInJun 2023 - View certificate

Financial Accounting Foundations
LinkedInJun 2021 - View certificate

Strategic Thinking (2017)
LinkedInJul 2023 - View certificate

Corporate Financial Statement Analysis
LinkedInJun 2023 - View certificate

Financial Modeling Foundations
LinkedInJul 2021 .webp)
Volunteering License
Taawon (Welfare Association)Mar 2019- View certificate

Strategic Planning Foundations
LinkedInJun 2021 - View certificate

Learn to Control Your Attention
LinkedInJul 2023
Volunteer Experience
Mentor
Issued by Special Olympics
Associated with Halima AlfarsiSPS
Issued by FIFA
Associated with Halima AlfarsiMentor, Initiatives Committee and Social Media
Issued by Special Olympics on Feb 2017
Associated with Halima AlfarsiMentor and Social Media
Issued by Down's Syndrome Association on Jul 2018
Associated with Halima AlfarsiMarshall
Issued by Al Mouj Muscat Marathon on Jan 2019
Associated with Halima AlfarsiAssistant
Issued by Al Mouj Muscat Marathon on Nov 2022
Associated with Halima Alfarsi
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