Experience

• 

  Enghouse interactive

  Nov 1998 - Dec 2001

  Application developer

  * Performed critical business systems analysis and used software development lifecycle to implement interactive voice response (IVR) applications in a mid-range platform* Aligned business requirements to current web, client/server technology, and systems infrastructure* Served as a technical liaison between end users and software engineers

• 

  Vital processing

  Feb 2002 - Jun 2005

  Programmer analyst

  * Performed critical systems analysis for database usage optimization and consolidation to eliminate redundancies and streamlining resource requirements* Established business requirements and project specifications processes to facilitate communication between technical and operations personnel

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  American express

  Jun 2005 - Feb 2018

  * Oversees execution of cross-functional development projects from initiation through release, utilizing Agile/Scrum concepts, SDLC methodologies and principles where appropriate* Responsible for tracking iteration progress, actively contributing to design discussions, issue resolution and removing obstacles to ensure iteration commitments are met * Coaches team to adopt Agile values, principles, and practices* Engages with Product Owner, Business Stakeholders, and delivery team to understand Business needs and identify appropriate solutions * Performs hands-on reviews of product backlog, designs, code, test scripts, and results as needed in addressing delivery impediments or product quality issues Show less

  • Technical Project Manager

    May 2015 - Feb 2018

  • Sr Manager, Risk Capabilities

    May 2014 - May 2015

  • Lead Business Analyst

    Apr 2012 - May 2014

  • Sr Manager, Risk Capabilities

    Jul 2007 - Apr 2012

  • Lead Business Analyst

    Jun 2005 - Jul 2007
• 

  City of tempe

  Mar 2018 - May 2019

  It solutions architect

  * Work with cross-functional department managers, lead project managers and system architects - providing direction on business strategy solution and execution* Active member of Resource & Prioritization Committees providing oversight of business critical and enterprise-wide initiatives* Engages with Product Owner, Business Stakeholders, and delivery team to understand Business needs and identify appropriate solutions

• 

  Unitedhealth group

  May 2019 - Apr 2023

  As a Technical Product Manager -* I help identify the customer needs * I understand the larger business objectives that a product feature will fulfill* I articulate what success and what good looks like for a product* I connect and rally the teams to turn vision to reality* I work with product leadership and company leadership to set product objectives aligned with high-level strategyMy intention is to bring the customer's voice in every strategic discussion that helps prioritize the next best features to implement in our product suite of capabilities. Show less * Create end-to-end application level technology architecture, aligned to portfolio and enterprise architecture principles to support business priorities* Define target state application architecture blueprint and roadmap with input from portfolio architects and software engineering teams* Define application level architecture principles* Decision maker for application level technology architecture* Define data integration and data exchange architecture and standards* Create transition architecture to be future-ready while supporting current solutions* Provide input to the prioritization of technical features / user stories; technical debt mitigation as applicable* Educate product managers/owners of application-level architecture design Show less

  • Principal Technical Product Manager

    Jul 2022 - Apr 2023

  • Architect

    May 2019 - Jul 2022
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  Applepie capital

  Apr 2023 - now

  Product manager