Experience

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  Concentrix

  Sept 2019 - Feb 2020

  Technical service representative

  • Utilized technical abilities to resolve the client’s problems at VIRGIN MEDIA, UK on technical products including Fiber Optical networking and functioning of hardware and software applications of the company. • Worked at Client relations and retentions, issue handling for Clients utilizing Virgin Technologies. • Maintaining and acquisition of current and new clientele in the entire UK inc.(England, Scotland, Wales & Northern Ireland) market undertaking delivery and servicing for the database.• Providing resolutions to the Software and Systems related issues of Networking and functioning of the company’s cutting-edge technologies. Show less

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  Greenfoods factory

  Feb 2020 - Dec 2021

  Sales associate

  • Worked with Global import and export and setting up client base for products and services of the company involving client handling, supplying demands and generating new leads for business growth and opportunities.• Responsible for core Sales and marketing of the current and new market acquisition in entire Maharashtra, Gujarat, Madhya Pradesh, J&K, Karnataka, Tamil Nadu and Goa. Global market presence in USA, UK and Canada. • Utilizing Digital Marketing strategies, cold calling and data driven presentations in order to sufficiently provide services and products on Global podium.• Quality maintenance and Resource Management with Market research facing the business challenges for growth and new opportunities. • Human resources management and carrying out onboarding and payments for the employees.• Generating $ 2 million revenue in 10 months with 23% profit margin for the company’s market presence during COVID. Show less

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  Adobe

  Jan 2021 - Jun 2021

  Technical support representative

  • Providing technical support on various ADOBE CREATIVE SUITE applications. Troubleshooting issues related to IT software and computer hardware for smooth functioning of the products.• Utilizing the products to understand the product quality, thus maintaining and upgrading the same for proper client satisfaction.• Carrying out operations of ADOBE CC technical sales forum and maintaining client database.• Generating new leads on the basis on market research and statistical decision making for acquisition of multiple locations clientele in Asia-Pacific, UK, USA, and EU countries.• Consultation on delivery and services of the Cloud management and application support for the acquired.• Maintaining database and providing business solutions, working closely with peers and team members to bring out best KRAs and KPIs. Show less

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  Telus international

  Oct 2021 - Jan 2022

  Sales executive

  - Served as a core outbound sales and marketing executive for IT telecommunication client’s service in Canadian market.- Generating new consumer leads and partnering with clients to provide wireless telecom services for ERP and domestic platform. Following and maintaining the generated leads to acquire better client portfolio as business growth. - Utilization of Intra Server Network for approaching For Canada’s No.1 Telecommunications and Technology Company.- Using CRM software to document data for processing and analytical solutions.- Overseeing sales Operations and strategies for marketing and increasing the market brand value.- Maintaining client relationship with timely follow-up and discussing the issues experienced for better service provision.- Product understanding and processing accounts for sales of technical products’ improvements. Show less

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  Dexian

  Feb 2022 - Aug 2023

  Consultant - engineering, it, banking & finance

  • Led global engagements with Fortune 500 IT and engineering giants, focusing on top banking and finance clients in U.S.• Managed and trained a high-achieving team of 15 app dev associates, ensuring 90%+ coverage and maximum fill rate for central IT and banking clients.• Spearheaded the successful recruitment lifecycle, achieving a 100% delivery success rate with no post-placement backouts.• Established the Google account post-Disys acquisition, contributing to Signature Consultants' historic Rank as No.1 for Google's requirements.• Collaborated with sales teams, conducted supplier calls, and maintained relationships, achieving a $12-15 million overall revenue with a 20%+ gross profit margin.• Expertise in utilizing ATS (Bullhorn) and working seamlessly with VMS (Beeline, Field Glass, Coupa Procurement) and MSPs (Pontoon, Pro Unlimited).• Utilized skills such as Power BI, Jira, CRM, and MS Office.• Managed major accounts, including Google, Bank of America, Wells Fargo, Morgan Stanley, Comcast, Royal Caribbean Cruise Lines, Centene Corporation, First Republic Bank, and Geico. Show less

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  Intelliswift software

  Aug 2023 - Jan 2024

  Senior consultant

  • Managed workforce for global IT giants, specifically Meta Reality Labs/Facebook in its core optical, hardware, software, cybersecurity, mixed-reality, and system integration needs.• Built client relationships, ensuring high-quality delivery solutions aligned with agile business processes.• Oversaw performance and delivery for high-volume accounts, with a primary focus on supporting MSP requirements.• Conducted regular follow-ups and scheduled meetings with clients, account teams, and other stakeholders.• Increased market share, ensuring compliance and fostering strong relationships with consultants.• Engaged client partnerships, sales, and account management, including vetting resumes and coordinating interviews.• Electronically tracked client information, including contacts, meetings, contracts, and consultant requests. Coordinated via calls, emails, texts, and LinkedIn.• Provided guidance to US and India-based recruitment teams, demonstrating strong analytical and organizational skills. Show less