
Brooklyn Brown, MBA
Front Desk Assistant for Housing and Residential Communities

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About me
Marketing Project Manager at Nebo Agency
Education

The University of Alabama
2020 - 2022Master of Business Administration - MBA Strategic Management and MarketingActivities and Societies: Graduate Assistant, Master of Business Administration Association, Manderson Women in Business, National Center for Faculty Development and Diversity

The University of Alabama
2016 - 2020Bachelor of Science - BS Human Development and Family Studies, GeneralActivities and Societies: Latin Honors Graduate, Honor’s College Leadership Mentor, National Honor Society of Collegiate Students, Alpha Delta Pi, Caring for Camo Presidential Scholarship recipient
Experience

The University of Alabama
Jan 2017 - Nov 2018Front Desk Assistant for Housing and Residential CommunitiesThough many may assume a position as a desk assistant only entails answering phones, a desk assistant at The University of Alabama is held to much more responsibility. During each shift, I was expected to display crisis management skills and effectively communicate with upper division housing directors if needed. The main focus of this position was the charge to ensure the safety of residents in buildings.

Southern Ale House
Mar 2018 - Sept 2019HostessWorking as a hostess at a well-known restaurant came with great responsibility. In this position, I was the first impression of the restaurant as a whole. Welcoming customers with a warm smile and giving immediate attention to each new guest was not an option, it was necessary. Continuing to check on guests during and lending a warm "thank you" at the end of each guest's visit allowed customers to know they were appreciated and welcomed back.

Nothing But Noodles
Mar 2019 - Dec 2020Sales Associate• Communicated with kitchen staff, management, serving staff, and customers to ensure dining details were handled properly and guest concerns promptly addressed.• Interfaced with customers to assess food needs, recommended dishes, and upsold beverages, appetizers, and desserts; answered questions about menu items and recipe ingredients

The University of Alabama
Feb 2021 - May 2021Graduate Assistant in the Department of ManagementInternational Business Advanced Import and Export Strategy Teaching Assistant- IBA 560 Graduate Assistant in the Department of MarketingInternational Business Intro to World Business- IBA 350
Graduate Teaching Assistant
Feb 2021 - May 2021Graduate Teaching Assistant
Feb 2021 - May 2021

Manderson Women in Business at UA
May 2021 - Apr 2022President• Act as liaison between the Assistant Director of Student Services and the organization to facilitate communication and events• Set and lead meetings for executive members to ensure organization goals are exceeded.• Cultivate both social and professional development opportunities for members to enhance professional development skills.• Organize experiential learning experiences to offer corporate exposure to members and increase organization recognition.• Oversee partnership with The University of Alabama’s Culverhouse College DEI Department to create a cohesive experience. Show less

FRITO LAY
Jun 2021 - Aug 2021Sales Management Intern•Implemented a change management strategy involving sales technology as a project lead to ensure consumer success.• Supported frontline teams’ advancement in knowledge of selling applications and Apple products.• Traveled to conduct training sessions in intimate and large team settings (both virtually and in person).• Actively participated in employee resource group meetings to increase DEI involvement and education: Women Inclusion Network, Mosaic, Ability, and Valor.

The University of Alabama
Jul 2021 - May 2022Graduate Teaching AssistantGraduate Teaching Assistant for the Department of Management January 2021-December 2021: Instructor Diana Gomez- Intro to World Business (IBA 350), Multinational Business Communication (IBA 351), Advance Import and Export Strategy (IBA 560)January 2022- May 2022: Professor Dr. Ron Dulek- Strategic Management (GBA 525)

Culverhouse College of Business
Jan 2022 - May 2022Graduate Assistant for the Office of Diversity, Equity, and InclusionLed mentorship pod for undergraduate mentorship program to promote college success within minorities and diverse student groupsOffice associate working to plan Women in Business Conference and Dinner, Minerva Women's Summer Program, and the Culverhouse Diversity in Business Bridge ProgramActed as a resource to new and current student body within Culverhouse College of Business

Nebo Agency
May 2022 - nowMarketing Project Manager
Aug 2023 - nowAssociate Marketing Project Manager
May 2022 - Aug 2023
Licenses & Certifications
.webp)
Advanced Google Analytics
Google Digital Academy (Skillshop)Jan 2022
Introduction to Data Studio
GoogleMar 2022.webp)
Google Tag Manager
Google Digital Academy (Skillshop)Feb 2022
Google Ads Search Certification
GoogleAug 2022
Google Analytics Individual Qualification
GoogleJun 2023.webp)
Google Analytics Individual Qualification (or Google Analytics IQ or GAIQ)
Google Digital Academy (Skillshop)Feb 2022.webp)
Google Analytics for Beginners
Google Digital Academy (Skillshop)Jan 2022
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