Kusuma Pasanake

Experience

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  True Corporation

  May 2006 - Jun 2007

  System Analysis and Database Management

  Responsibilities:• Maintain databases such as sub-dealers, sim-activities, sim-product and commission.• Monitor sim-card transactions and detect sim-card activities.• Analyse data transaction and calculation commission for sub-dealers.• Create schemes and calculate commission for sub-dealers.• Generate the report and transaction commission to support internal user (financial, marketing and sale, business information) by quarterly, monthly, weekly, daily and ad-hoc.• Identify and evaluate inefficiencies sim-card activation processes, recommend and optimal developing plan, for system functionality.• Develop functional specifications (SQL language programming) for use by system developers. Show less

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  Chulalongkorn University

  Mar 2009 - Mar 2015

  Research Assistance

  Responsibilities:• Conduct qualitative and quantitative research.• Collect the primary data from customers, users, stakeholders, partners via questionnaire, interview and focus groups.• Retrieve the secondary data and information using research skill to find relevant research papers, journals, and whitepaper.• Analyse quantitative data using Excel analytic tools, R language program, and IBM SPSS Statistics tool.• Write the report to supervisors, seiner researchers and customers.• Create the presentations and documents (technique reports and user reports) for the research teams and customers. Show less

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  Australian Visa and Student Service (AVSS Melbourne)

  Oct 2019 - now

  Administrative Officer

  Responsibilities:• Working with customers and clients to formulate and document admission/application requirements• Acting as a central reference and information source, providing guidance and assistance in the admission and application processes• Monitoring and updating company databases such as student’s application processes, student visa processes.• Write and issue emails to teams and departments on behalf of applicants, teams and senior staff.• Developing functional specifications for administrative processes, systems and databases.• Taking responsibility for deploying functional solutions: creating and implementing system test plans, which ensure acceptable quality and integrity of the system• Using data and process to create system specifications for the design and development of system software Show less

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  Sensys Gatso Australia Pty Ltd

  Jun 2020 - Sept 2020

  Business Analyst Intern

  Primary duties:• Assisting with Gatso service desk• Analysing the data captured in the Gatso service desk• Determine what reporting is required for the service desk• Creating user and training documentation• Developing functional specifications (Python programming) for use by system developersSecondary duties:• Assisting with the asset management system• Analysing data captured in the asset management system• Generating reports Assisting with automated reports• Data entry Show less