Pia Lund

Experience

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  SmithKline Beecham Clinical Laboratories

  Feb 1993 - Mar 1996

  Client Response Center/Distribution Assistant

  Provided customer service and support. Communicated laboratory and critical results by telephone, facsimile and electronic mail. Maintained daily contact with doctors, nurses, lab-technicians from around the world, concerning problems that occurred during blood drawing and transport.Acted as first-line supervisor to insure administration of company policy goals. Planned daily objectives for teams of 2-5 persons. Created standard-operating procedures for the Department. Supervised day-to-day express transport activities between doctors, laboratories and the Clinical Trials Center in Brussels. Contacted international couriers to solve problems before, during or after transport – negotiated best prices and assisted in developing the most advantageous routes. Designed databases maintaining information on doctors and laboratories. Trained new employees. Assisted managers to meet purchasing requirements. Show less

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  Ramboll Management Consulting

  Mar 1996 - Aug 1997

  Receptionist/Secretary

  Provided administrative assistance and created standard operating procedures for a TACIS project with the European Commission. Performed basic accounting functions including maintenance of cash and bank registers, creation of outgoing and payment of incoming invoices; and, development of annual company budget projection. Designed computer templates for letterhead and company forms, increasing company productivity. Solved computer software application problems.

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  EY, E&Y Association Management

  Sept 1997 - Jul 2000

  Administrative Assistant

  Furnished secretarial support for European Portable Battery Association and European Lift Components Association. Rendered conference support services, including hotel and travel arrangements, contract negotiation, and preparation of agendas, minutes and presentations. Created and updated web-sites for home office and clients. Trained colleagues in computer applications.

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  European Commission, Cabinet of EU Commission Vice Presiden Siim Kallas

  Jul 2000 - Aug 2006

  Provide administrative support to Member of Cabinet. Maintain agenda for the Member. Follow-up on correspondence, including prepare draft letters for signature of Commissioner, Head of Cabinet (HoC) or Member, request draft replies from Directorate Generals (mainly from DG ECFIN, Economic and Financial Affairs), follow-up on requests and archive. Organize missions, including hotel and travel arrangements and compiling of briefing files. Meeting support: organization and reception of guests. Responsible for Administrative and Personnel matters and Budget, including among other things leave, missions and selection of stagiaires. Organization and maintenance of permanence lists for members and secretaries. Provide assistance to Member responsible for Press, IT and Web. Show less Provide administrative support to the Member of Cabinet, from May 2003 to the Deputy Head of Cabinet (DHoC) responsible for General Development Policies. Maintain agenda for the DHoC. Follow-up on correspondence, including prepare draft letters for signature of Commissioner, HoC or DHoC, request draft replies from Directorate Generals (mainly from DG Development, DG EuropeAid, DG Humanitarian Aid), follow-up on requests and archive. Organize missions, including hotel and travel arrangements and compiling of briefing files. Meeting support: organization and reception of guests. Provide assistance to Member responsible for Administrative and Personnel matters, including responsible for leave and missions, organization and maintenance of permanence lists for members and secretaries, support in selection of stagiaires and support on budget issues. Show less Provided secretarial assistance within the Social Protection and Inclusion Policies Unit, E2 (3 desk officers), including: preparation, handling and archiving of letters/correspondence, mission and leave administration. General use of Microsoft tools, such as Word, Excel and Power-Point. Main administrative support for the Social Protection Committee (SPC) and the Indicators Sub-Group which consisted of: reserving meeting rooms and interpreters, gathering documents, preparing meeting files, reimbursement of travel expenses for members of the SPC. Main point of contact for the 60 members of the Committee and other external requests with relation to the SPC. Show less

  • Assistant

    Nov 2004 - Aug 2006

  • Secretary

    May 2004 - Nov 2004

  • Secretary

    Sept 2001 - Apr 2004

  • Secretary

    Jul 2000 - Aug 2001
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  TOTAL E&P NORGE AS

  Dec 2006 - Jan 2008

  Assistant

  Responsible for the daily administration of the Oslo Ofice. Supervision of the reception. Contact person for suppliers of goods and services to the office, invoicing in SAP, follow-up on the budget. IT super user, HR contact. General contact person between the Oslo Office and HQ in Stavanger. Assistant to the Diector for Public Affairs and New Business, including travel planning. Assistant to the Managing Director, when in Oslo. Event coordinator; organization of among other things the yearly concert and dinner event for ~ 150 attendees. Show less

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  Deloitte Norway

  Jan 2008 - Sept 2008

  Assistant

  In charge of the Norwegian part of the Global Staffing System (GSS), a program to manage all practitioners (consultants) through a complex global database. Making sure new practitioners are introduced in GSS and that all practitioners CV are up to date, that all practitioners assignments are up to date, that assignments have clients assigned. Sending out reports about i.e. practitioners availability. Participating in a weekly partner meeting to discuss the availability reports of practitioners. General secretarial support to consultants, ie. Assistance in bid process, travel arrangements and basic support. Participant in pilot project for Deloitte Norway in MS Vista and Office 2007. Show less

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  McKinsey & Company Inc. Norway

  Sept 2008 - Mar 2014

  Executive Assistant

  EA to a Senior Partner at the McKinsey Oslo Office. Responsible for the daily management of the partner’s schedule including heavy calendaring, travel arrangements and priorities in this regard to organize his days in the most effective way. Daily contact with clients, as well as cooperation with colleagues. Coordinator for largest Oslo CST (Client Service Team), organizing practical aspects of meetings, including meeting invites, presentations, bookings, participation, and note taking. Organizing of several events in i.e. Stavanger, Iceland, Paris as well as local events including all day meetings/team events and dinners.Other tasks at the Oslo Office: Recruiting and Training of new EAs, Power Point Presentations, Translations, Preparation of Reviews of Consultants. Show less

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  AstraZeneca

  May 2014 - Mar 2015

  Administrator

  Provide administrative support to Sales, Marketing and Medical Department, coordinating meetings and off site events, diary arrangement and travel in line with AZ policy. Assistant to VP Sales (Nordic). Part of the Nordic Admin Support team, where all have a joint responsibility for the support and team delivery. Handle invoices and purchase orders in SAP. Handle starter and leaver procedures for new comers and people leaving AZ.

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  Sapa

  Apr 2015 - Oct 2017

  Executive Assistant to the CEO and the CFO

  EA to the CEO and the CFO of Sapa AS, assisting with calendar management, travelling, approval of invoices, approval of travel expenses for the Corporate Management Team (CMT) as well as for the CFO Forum (direct reports to the CFO).Event management, responsible for the yearly Sapa Management Conference (250 participants) Sapa Finance Conference (150 participants), Sapa EHS Conference (100 participants), in addition to among others organizing visits (when travelling for monthly CMT meetings) for the CMT and CFO Forum. As well as organizing the Sapa Summer and Winter parties. Show less

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  Norsk Hydro

  Oct 2017 - now

  Sapa AS was on October 1 bought by Norsk Hydro ASA, I have continued to support the Sapa CEO, who is now EVP Extruded Solutions (ex-Sapa) and part of the Corporate Management Board (CMB) of Norsk Hydro. The work tasks are similar to my tasks in Sapa.

  • Executive Assistant to EVP and member of the Corporate Management Board

    Oct 2017 - now

  • Event Manager and Executive Support to EVP and Extrusion Management Team

    Oct 2017 - now