
Patrick R. Mallon
Client Service Associate

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About me
Director of Academic & Administrative Services at The University of Texas at Austin
Education

University of California, Los Angeles
2007 - 2010Bachelor's degree American Literature (United States)
Experience

EFILM
Jun 2011 - Oct 2012Client Service Associate
University of California San Diego
Jan 2013 - Nov 2022Administrative and managerial responsibility for the Student Affairs Unit in the Department of Computer Science & Engineering at UC San Diego, which is the largest academic department on campus with over 2000 undergraduate majors, over 600 master's students, and over 300 PhD students. Undergraduate enrollment is nearly 24,000 per academic year, and graduate enrollment is over 6,000 per academic yearOversees programmatic administration, curricular development, and academic advising services of the PhD, MS, and Undergraduate Degree Programs, including management of a team of fifteen staff members, which consists of academic advisors, student affairs coordinators and support staff, and degree program managers.Responsible for the maintenance of the Student Affairs unit budget and oversees the planning, management, and coordination of student support to include Graduate Student Research funds ($7 million annually), TA funds ($3 million annually), Fellowships ($1 million annually), Block Grant Allocations ($1 million annually) and other fund sources.Manages all aspects of student employment, including the corresponding human resources functions, onboarding procedures, and payroll. This includes the management and coordination of the hiring of over 500 unique tutors and nearly 300 teaching assistants per academic year.Responsible for providing analysis and detailed reporting to department business officer, department chair, and other faculty members in department leadership.Coordinates the yearly department teaching and course assignments, which includes the scheduling of over 190 undergraduate courses and over 240 graduate courses across 50-plus faculty and 40-plus temp faculty and lecturers.Principal adviser to the department business officer, Department Chair, and faculty on a broad range of student affairs issues. Responsible for analyzing, developing, and implementing new and existing department educational policies, procedures and agreements/MOUs. Show less In the Department of Mechanical & Aerospace Engineering (MAE), provided the department chair, undergraduate affairs committee, graduate affairs committee, and management services officer (MSO) with counsel, advice, and solutions for a diverse array of academic and student affairs issues.Oversaw the formulation, development, and administration of curricular and programmatic content, and sought to present and implement novel policies and procedures, as it pertained to academic and student affairs in MAE.Managed the graduate admissions process and all graduate student financial support, including employment of graduate student researchers, teaching assistants, readers, and tutors. Additionally, managed over $3 million in funds (near $5 million, including MSE), and directed short and long-range planning of the budgets to enhance graduate student recruitment and retention and ensure sound support of the academic programs.Responsible for overall supervision and management of the Student Affairs Unit, including four direct reports. I collated, organized, and retained large quantities of data to provide a wide variety of reports. I synthesized and interpreted various data sets to make pertinent recommendations and informed decisions. Used data to make enrollment projections and financial forecasts, and I demonstrated the correlation between the two. Show less Advised over 150 Ph.D and Materials Science & Engineering students, monitoring not only their curricular progress but also their funding and employment.Managed the admissions process, organizing and analyzing over 250 Ph.D. applications and over 150 M.S. applications to streamline the review process for the admissions committee. Coordinated 14 campus visits, and six of the student visitors ultimately matriculated at UCSD. Gained tremendous insight into the financial management aspects of student affairs while being instrumental in the fellowship allocation process. Show less Worked closely with the graduate coordinator of the Literature Department's Ph.D. program assisting with the dissemination of programmatic materials and information. Assisted in the coordination of Literature Ph.D. program workshops and seminars by preparing relevant informational handouts and publicizing the events.Responsible for coordinating the students' dissertation defenses, qualifying exams, and master's degrees.Coordinated the students' annual program evaluations and was responsible for running the Graduate Studies Committee and Graduate Student Association elections.Processed students' independent study requests and assisted in their travel expense reimbursement.Maintained the Literature Department Graduate Student Database. Show less
Director Of Student Affairs
Aug 2017 - Nov 2022Student Affairs Manager
Jul 2015 - Aug 2017Graduate Program Coordinator
Feb 2015 - Jul 2015Student Affairs Assistant
Jan 2013 - Feb 2015

The University of Texas at Austin
Nov 2022 - nowDirector of Academic & Administrative ServicesOversee all Academic, Administrative, Financial, Business, and Human Resource functions. Principal adviser to the Department Chair on operational, tactical, and strategic planning of a large and complex organization comprised of 600+ employees and a multi-million dollar budget. Identify operational needs; design and implement systems for improved administrative productivity and efficiency.Recruit, hire, and train staff to ensure a high level of support for Department. Provide professional development and growth opportunities for staff. Coordinate yearly staff evaluation process, and make merit and equity recommendations.Oversee and manage budget submissions for staff, faculty, student employee, state operating funds, and oversee related reporting requirements including gifts and endowments.Execute or coordinate Faculty Affairs processes including Leaves, Offer Package Process, Appointments, Orientation, and Summer Faculty Assignments process. Coordinate Faculty Affairs Processes including Reviews (Annual, Post Tenure, 3rd Year), Promotion, Recruitment and AwardsOversee development and implementation of standards for attainment of all ECE academic advising goals and objectives, including goals related to student graduation rates, student recruitment, and student diversity. Act as point person for academic integrity issues for students and faculty in the department.Facilitate assessment and accreditation process for the department and oversee course management and course enrollment via membership on the ECE Curriculum Committee.Collaborate with Director of External Engagement to develop partnerships with corporations, private foundations, national engineering organizations/societies, and federal/state agencies to secure external funding to support ECE programs. Manage departmental building space allocation.Respond to Legal/Discovery/Subpoena Requests, Produce Administrative Reports, Maintain Department Official Records. Show less
Licenses & Certifications

UC People Management Series and Certificate
University of California San DiegoFeb 2019
The Leadership Excellence Course
Academy LeadershipSept 2019
Research Administration Training Program Level 2: Intermediate
University of California San DiegoMar 2019
Management Skills Assessment Program
University of California San DiegoApr 2017
Research Administration Training Program Level 1: Basics
University of California San DiegoMar 2017
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