Lucy Sherley-Dale

Experience

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  South Gloucestershire & Stroud College

  Mar 2005 - Oct 2005

  Adult Community Learning Administrator & Customer Service Advisor, Student Services

  • Responsible for supporting the Adult Community Learning Manager with curriculum planning, course publicity and event coordination. Advised current and prospective students on courses and enrolments.

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  Stroud District Council

  Oct 2005 - Mar 2006

  Repairs Receptionist, Housing Management & Right to Buy Administrator, Housing Strategy

  • Responsible for managing significant call volumes from council tenants with demanding repair needs and problem-solving enquiries to ensure efficient customer service.

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  Procter & Gamble

  Aug 2006 - Dec 2009

  Marketing Assistant - Olay Global Skincare

  • Responsible for managing event creation and logistics for global team meetings in the UK, Switzerland and Singapore.• Leading event logistics and design of major Olay Global College in Spain and managing complex event organisation and agency relationship; including budget and contract agreement, venue selection and logistics, progress tracking, agency feedback and delegate organisation.• Creating an Olay College training box for redeployment globally and managing design studio in conception and design work, co-ordinating multiple presenters and agencies to deliver content of training materials to Whitespace markets.• Designing and implementing a Whitespace Team Effectiveness Programme. Show less

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  THE NATURAL DISPENSARY LIMITED

  Jul 2010 - Apr 2022

  Marketing & Business Development Manager - Nutritional Supplements

  • Responsible for growing The Natural Dispensary practitioner base and turnover, creating marketing opportunities, loyal relationships and system efficiencies to provide a leading service and portfolio of brands.• Project lead for editorial, design and production of a 20-page educational magazine. Sourcing and proofing content from nutritional experts and managing external partners in the print production from design to timely distribution of 43 editions, 12,000 copies per quarter.• Creating e-commerce solutions, in collaboration with developers, to streamline the operation, enhance service performance and enable expansion. • Practitioner and supplier liaison at 40+ events p.a. attracting new practitioners, generating positive word of mouth and introducing many new brands.• Team management and training. Show less

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  Longfield

  Aug 2022 - now

  Longfield Community Hospice Wellbeing Centre Volunteer
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  The Natural Dispensary

  Jan 2023 - now

  Project Manager