Experience

• 

  Harkins theatres

  Sept 2013 - Jul 2015

  Team member

  Team Member & Crowd Control -• Assisted Team Leaders and Managers with training new members• Preformed Team Leader duties when needed• Handled disruptive and upset customers in a nice manner

• 

  Starbucks

  Jul 2015 - Dec 2017

  Barista

  Barista / Barista Trainer at 45th and Peoria -• Store organizer to help the team function easier• In charge of ordering supplies and stayed in budget• Reliable and patient to become a barista trainer for new hires• Trusted to handle shift supervisor roles when needed• Kept everyone up to date for current/future promotions and deals

• 

  Best buy

  Jul 2017 - Jul 2019

  • Did my best to meet/exceed monthly goals• Built up product knowledge to help customers on my own• Solve customer issues to leave them satisfied• Occasionally assist with check out when lines were getting long • Cash Management• Did my best to meet/exceed monthly goals• Built up product knowledge to help customers on my own• Solve customer issues to leave them satisfied

  • Merchandise Specialist

    Jan 2018 - Jul 2019

  • Customer Service Specialist

    Jul 2017 - Jan 2018
• 

  Starbucks

  Mar 2018 - Jan 2020

  Barista

  40th & Chambers Location -Re-joined a different location to assist a new store improve times, become more efficient with routines, and increase our customer service score.

• 

  Davita

  Jul 2019 - Feb 2021

  Admissions specialist ii

  • Help admit patients to treat at our DaVita centers• Build relationships and stronger communication with case managers• Trained new hires on our patient admissions process• Multitask between taking phone calls and data entry quickly and efficiently• Meet and exceed weekly metrics and team goals• Learn better time management to handle/help different areas than my own

• 

  Rausch sturm

  Mar 2021 - May 2021

  Debt resolution specialist

  • Contact consumers in a professional manner to assist with resolving any outstanding debt issues• Work efficiently to complete my daily assigned workload• Strive to help the company meet monthly collection goals• Negotiate to find a happy medium for the consumer and client respectively

• 

  Houz mortgage

  Jun 2021 - May 2023

  • Help collect documents from borrowers to provide to lenders• Build relationships and stronger communication with Account Executives, Escrow Officers, and Underwriters• Multitask between taking phone calls and data entry quickly and efficiently• Learn better time management to handle more loans on my own

  • Mortgage Loan Officer

    Mar 2023 - May 2023

  • Public Events Officer

    Jul 2022 - Mar 2023

  • Loan Processor

    Jun 2021 - Jul 2022
• 

  Wells fargo

  Nov 2023 - now

  Teller

  • Assist customers with their transactions and share digital solutions such as mobile banking options• Stay up to date with procedures and policies to minimize risks to protect our customers and team members• Escalate any customer issues or questions to bankers to help develop stronger relationships for our company• Stay well organized with cash and be able to prioritize tasks in a fast-paced environment