Experience

• 

  Corporación grupo genesis

  Feb 2006 - Oct 2016

  Abogado

  Advise the company on legal matters. Represent the company before state entities as well as before directors of other companies.Prepare legal documents such as contracts and the constitution of new branches of the company. Represent the company in court, and follow administrative procedures.

• 

  Magical colombia

  Dec 2016 - Mar 2020

  Jefe del departamento de operaciones

  Head of the operations department: contacting and contracting with suppliers; booking hotels and private services; creating itineraries and service vouchers.Create tourism products.Design tailored trips for clients.Sale of travel plans in Colombian territory exclusively for the international market.Advise and assist clients 24/7 in Spanish, English, and French during their stay in Colombia.

• 

  Alorica

  Oct 2021 - Jun 2024

  Health account team manager. Customer service representative in English for a technology company (home appliances)

  • Team Manager

    May 2023 - Jun 2024

  • Representante del servicio de atención al cliente

    Oct 2021 - Nov 2023
• 

  Health prime

  Aug 2024 - now

  Team lead manager