Adrianna Gwioździk

Experience

• 

  Lex Civis Foundation

  Mar 2013 - Apr 2015

  Administrative Assistant
• 

  Centrum Językowe i rozwoju zainteresowań "Bystrzak"

  Sept 2015 - May 2018

  Spanish Tutor
• 

  ŚLĄSKI URZĄD WOJEWÓDZKI

  Jul 2016 - Jul 2016

  World Youth Day - spanish & portuguese interpreter

  Spanish, english and portuguese interpreter.

• 

  Sopra Steria

  Jul 2017 - now

  Worldwide account and access management for external client.- Working on ticketing tool - HP Service Manager, ServiceNow and e-mails- Creation and management of user mailboxes, shared mailboxes and distribution lists (OnPremise, O365)- Creation and management of rooms (OnPremise, O365)- Creation and management of Public folders (OnPremise)- Accounts, groups and objects synchronization with Azure- Microsoft Office License attribution, activation, modification- Mail flow and message trace verification- Threat management and restricted users verification- Conversion of users and shared mailboxes- Network shared folders creation and management - Keeping shared folder permission and sharing restrictions up to date- Creation and management of: user Windows accounts, Windows generic accounts with deployment purpose, generic accounts with training purpose, generic accounts with high priviliges- Creation and management of Oracle accounts, Oracle role management, granting access to Oracle apps in various environments: deployment/test/production- Creation and management of Safecom accounts- Creation and management of AD groups- Static IP management - reservations, static IP transfers, fixing IP address- Device management in AirWatch and Intune Mobile Application Management console- Creation and management of VPN accounts- Token management - HID & RSA- Launching Powershell scripts- Working with: Active Directory, Exchange Management Console, Microsoft 365 Admin Center, Azure Active Directory admin center, AirWatch, Intune Mobile Application Management console, Admin HID Console, Safecom, Infoblox Show less

  • Technical Support Coordinator

    Jul 2021 - now

  • Service Improvement Analyst

    May 2019 - now

  • Service Analyst

    Aug 2018 - Jun 2019

  • Junior Service Analyst

    Jul 2017 - Jul 2018