Deep Enrich
Charlotte Roberts
521 followers
Greater Cheshire West and Chester Area
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About me
Divisional IT Service Delivery & Change Control Manager at Kingspan Insulated Panels, UK & Ireland
Education
Holywell High
-
Experience
Kingspan Insulated Panels UK & Ireland
Jul 2007 - nowDivisional IT Service Delivery & Change Control Manager
Dec 2022 - nowChange Control Manager
Dec 2018 - Apr 2023Service Transition Manager
Jan 2018 - Apr 2023IS ServiceDesk Manager
Apr 2010 - Dec 2017IS ServiceDesk Team Leader
Apr 2009 - Apr 2010IS ServiceDesk Analyst
Jul 2007 - Apr 2009
Licenses & Certifications
ITIL Service Transition
QAApr 2018Prince 2 Foundation & Practitioner
Aug 2017ITIL Service Operation
Aug 2016ITIL Continual Service Improvement
May 2016ITIL Foundation
Jul 2014CMI Level 4 Cert in Management & Leadership
May 2014SDI - ServiceDesk Manager (SDM)
May 2011CompTIA A+
Mar 2009- View certificate
Microsoft Planner Essential Training
LinkedInFeb 2018
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