Umar Khan

Experience

• 

  CL Micromed Pvt. Ltd.

  Oct 2009 - May 2011

  Sales and Service Engineer

  Roles and responsibilities• Sales & Support in Private, Corporate, Semi Government & Government segment• Support and development to existing dealers• Follow ups for business generation, order execution, commercial follow ups• Collecting technical and service support feedbacks directly from customers• Customer relations development • Installation & Providing service• Follow up tender, Payment.• Technical and application training to the End-user on Equipment.• Acquiring AMC / CMC Show less

• 

  CL Micromed Pvt. Ltd .

  Oct 2009 - May 2011

  Associate Field service engineer

  A Company dealing in Blood gas Analyzers, Pulse Oximeters and Sterilizers .Roles and responsibilitiesSales & Support in Private, Corporate, Semi Government & Government segmentSupport and development to existing dealersFollow ups for business generation, order execution, commercial follow upsCollecting technical and service support feedbacks directly from customersCustomer relations development Installation & Providing serviceFollow up tender, Payment.Technical and application training to the End-user on Equipment.Acquiring Annual Maintenence Contracts . Show less

• 

  Alcon

  May 2011 - now

  To ensure all equipment at customer site and demo equipments in India are functioning effectively as per the specifications. Instrumentation pre- launch, installation, commissioning, monitoring performance and review at the customer site. Planning PM calls. Selling Service contracts , demo machine installation and commissioning. Development of associate Engineers by mentoring. Training OR staff on equipment handling and basic troubleshooting. Demonstration of equipments to the customer . To ensure all equipment at customer site and demo equipments in India are functioning effectively as per the specifications. Instrumentation pre- launch, installation, commissioning, monitoring performance and review at the customer site. Planning PM calls. Selling Service contracts , demo machine installation and commissioning.

  • Principal Field Service Engineer

    Apr 2024 - now

  • Senior Field Service Engineer

    Apr 2014 - Apr 2024

  • Field Service Engineer

    May 2011 - Apr 2014