Callum Dunne

Experience

• 

  Mitchells & Butlers

  Oct 2010 - Oct 2014

  Bartender

  During a four year period, overlapping with my university degree, I was able to work for the most premium brand of Mitchells & Butlers (PCDG) as a team member. In the customer service industry I have improved my interpersonal skills, team leadership skills, punctuality, maintenance of standards and performance, delegation skills and understanding of the day-to-day running of a successful business.

• 

  De Vere Group

  Jun 2013 - Sept 2013

  Bartender

  During my summer break from university I decided to take on a new challenge at The Belfry Hotel bar in which I had to carry out daily stock orders, ensuring that the bar had adequate stock going into each shift. Whilst also fulfilling the highest standards of service possible for our guests.

• 

  UWE Student Union

  Oct 2013 - Jun 2014

  Boxing Society Treasurer

  Reviewing and editing budgets. Overlooking spending, making sure the books were balanced.

• 

  HSBC

  Dec 2014 - Jun 2015

  Financial Services Administrator

  During my current role in the HSBC Investment Review I have developed a plethora of skills. I have enhanced my professional telephone manor, sharpened my all round computer skills (Excel, emails, databases, etc) and put into practice the communication skills learnt in the hospitality industry with both colleagues and clientele. Myself and only a small number of other new starters were chosen for a special projects team, whereby we work with a mixture of other experienced professionals on a variety of projects that behold an urgent importance to the office. Show less

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  Enterprise Rent-A-Car

  Aug 2015 - Dec 2016

  Graduate Management Trainee

  • Customer Service – Managing and exceeding customer expectations, problem solving and managing customer rentals.• Sales – Attained consistently high sales leading to my branch achieving the highest operating profit in its history, enhanced mixed sales approach and learnt how to handle sales objections effectively.• Marketing – Maintained and built strong relationships with corporate accounts and bodyshops to improve upon referral goals. Actively sourcing new avenues for additional business.• Management – Organising sketches to deliver/collect cars, delegating to our drivers and less experienced team members, passing on knowledge and taking on new leadership techniques.• Business Management – Keep a strong eye on cost control, bad debt and finding new ways to increase efficiency and profitability• Fleet control – Handling maintenance and repairs and making sure to have the correct fleet mix at all times in the right quantities. Show less

• 

  The Midcounties Co-operative

  Sept 2017 - now

  Responsible for managing and developing corporate digital communications channels including:• Colleague Website - https://colleaguesconnect.midcounties.coop/• Colleague App• Society's corporate website - https://www.midcounties.coop/Within my role in the Society marketing team I also:• Manage the monthly strategy, content plan & execution of member emails & member app• Organise and manage key events• Create, develop and manage marketing campaigns and activities• Provide periodic and ad-hoc analytics reports• Manage, administer and provide support for the Society's social channels• Manage the regular training and support of all SME's for the digital channels Show less

  • Non Executive Director

    Oct 2024 - now

  • Digital and Editorial Executive

    May 2024 - now

  • Digital Content Co-ordinator

    Jan 2019 - Jun 2024

  • Graduate Management Trainee

    Sept 2017 - Jan 2019