Derrick Reddy

Experience

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  Unilever South Africa

  Jun 1996 - May 2007

  Was responsible for the duties of 7 x Shift laboratory/Quality technicians, 2 X Raw & Packaging Technicians, Arranged shift rosters, handled payroll and sorted out I.R issues with staff.Was responsible for ensuring that all processes complied with ISO 9001,2000Ensured that all equipment in the factory and plants were calibratedResponsible for the corrective action report system, rework procedures, deviation reports, consumer complaints internal/external, internal quality audits , master formulations, master standards etc.Made joint recruitment decisions with the QA Manager.Responsible for safety health & environment (NOSCAR 5 star) in the admin/lab area.Conducted planned job observations as per scheduleConducted 16.2 checks on a monthly basis, and rectified findings.Co-ordinated efforts of the Safety rep in the lab/admin area.Conducted a weekly Quality talk with the general manager and the management team, outlining quality issues for the week and identifying the root cause of problems in an attempt to rectify non conformancesWas involved in production trials, from trial briefings to finished product. Attended daily operations meetings, and ensured that all relevant information was communicated to staff.Tracked Key performance indicators, namely consumer complaints, rework procedures, supplier problems, corrective action reports, outstanding internal audits and presents these statistics at the quality steering meetings with QA Manager.Was on call after hours as a support structure for quality shift technicians.Registered formulations with customs and excise for schedule 3 rebate from SARS and managed the processMaintenance of the SABS mark on SABS mark scheme productsCompleted and managed the required documentation for the denaturing process of Ethanol, which was randomly audited by the Customs and Excise department of the South African Show less Was responsible for the quality of all goods manufactured on Shift. Tested product against Unilever approved physical and chemical test methods and approved/Reject product. Ensured that products manufactured on-line matched customer approved standardsWet and Dry chemical tests were conducted included PH,Viscosity,Reflactive Index, Microbiological S and T plates, Free fatty acids, Moisture content, NACL content, grit test, Ionic content, unsaponified neutral fats, titre, wet and dry chemistry etcActively involved in all system audits with QA Manager, namely ISO9001,2000 audits, Unilever Third party audits, Medicinal control council audits, SABS Mark Audits, audits from major customers namely Johnson & Johnson, Astra Zeneca, Woolworth’s , Reckitts and Bankiser etc. Ensured that contract packers adhered to all customers’ requirements. Conducted periodic visits to the contract packer to ensure that they comply to the contract packer’s quality manual Show less

  • Quality Assurance Officer

    Aug 2000 - May 2007

  • Shift quality/ LaboratoryTechnician

    Feb 1998 - Aug 2000

  • Assistant Processor

    Mar 1997 - Feb 1998

  • Production Technician

    Jun 1996 - Feb 1997
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  Astrapak: Consupaq

  May 2007 - Jul 2009

  Quality Assurance Manager

  Managed 6 direct and 150 indirect staff. Ensures that the injection moulding, blow moulding, extrusion and printing departments produced goods that complied with customer standards and specifications via work in process inspection and testing and final AQL testing. Ensures that the non-conformance system was used effectively to correct and prevent quality failures. Strategically identifies and schedules training needs and executes training to factory staff. Developed a quality management system that complied with ISO9001:9000, by drawing up standard operating procedures and work instructions for the various processes within the organization. Adopted problem solving tools such as the cause and effect tool to find root cause of problems. Actively involved in the roll out of WCM (World Class Manufacturing) within the factory. Show less

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  Massdiscounters T/A Game And Dion Wired Stores

  Aug 2009 - Nov 2020

  Compliance Manager

  Compliance Manager: Massdiscounters a Div of Massmart (Walmart) Aug 2009 - Present Reporting to the Merchandise Manager I am responsible for product safety and consumer safety within the General merchandise and food division I manage Walmart compliance processes within the business including supply chain security, conflict minerals program, Walmart OFAC program (Office Of Foreign Asset Control) Manages relationships across all product regulators including NRCS,ICASA,LPGSA, Dept Of Labour, Dept Of Energy, Dept Of Agriculture, LPGSA, CGSO etc Ensures that products and services comply to the various acts and regulations including and not limited to:o The Consumer Protection Act, o The Standards Act,o The Trade Metrology Act,o The Regulator for Compulsory Specification Act, o The Telecommunications Act, o The Labor relations Act in terms of Machinery and Liquid petroleum gas appliances, o The BBBEE Act,o The Films and Publications board act,o The Competition Act in terms of consumer products ,o As the appointed recall manager at MDD and I am responsible for the recall and quarantine process from cradle to graveo Manage product and services related customer complaints where expert knowledge of the CPA is required or where there could be possible litigation to the company Show less

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  Massmart

  Nov 2020 - now

  Product Safety Manager (Regulations and Quality)

  Regulatory Affairs•Support Massmart in work with all General merchandise(GM) Product Safety regulators in RSA and rest of Africa to manage regulatory expectations.•Support of GM Merchants/ businesses in respect of regulatory contacts and findings, eg. NRCS, ICASA, etc. as per Massmart Product Safety system, policy and procedures.•Creation and maintenance of Market specific Regulatory frameworks, engagement and response guidelines/ processes.• Involvement in market regulatory framework discussions with key stakeholders to influence future PS policy, and position the businesses proactively. Quality Management• Support of GM Merchants to comply with quality management system (QMS) processes as per PS procedures. • Support PS SME in creation and implementation of Proactive QC tests for Private Label (PL)/ Direct Import (DI) products.• Creation and maintenance of a Supplier quality dashboard for all PL/ DI/ High Risk products’ related factory QMS status.• Store QC audits re product approvals & product labelling.• Support PS SME on PS SOP’s, guidelines and training material• Investigation and recommendations re product quality concerns/ issues emanating from customers complaints under Consumer Protection program. Design and implement a Quality assurance assessment for Private label suppliers onsite evaluation. Technical Advisory• Merchant guidance on Supplier QMS requirements, audits, and results.• Supplier guidance/ assessments on QMS controls at PL/ DI factories/ DC’s.• Engage with regulators/ certification bodies re regulatory affairs and QMS standards..• Partner with the merchant teams to support the business on technical standards and regulations. Show less