Randy Henze

Experience

• 

  United States Air Force

  Jun 1992 - Jun 1996

  Aerospace Ground Equipment (AGE) Technician

  Service, inspect, troubleshoot, and repair support equipment for satellite communication, ground radio, radar, and aircraft systems.Protected Veteran -- Received 2 Armed Forces Service Medalshttp://www.airforce.com/careers/detail/aerospace-ground-equipment/

• 

  Pella Corporation

  Aug 1998 - Jul 2007

  Engineering Specialist -- Craftsman Level, Quality & Engineering Departments

  Modified automated machines and processes to improve efficiency and safety and increase production. • Designed and implemented engineering modifications on automated production machinery.• Project manager for over 30 safety improvement projects as identified by internal audit• Advised and participated in Lean Manufacturing, Kaizen, and Continuous Improvement events and activities.• Wrote technical material including plans, programs, electrical schematics, and instruction manuals.• Operated as machinist, welder, fabricator, electrician, and PLC programmer; diagnosed and resolved systems, program, and machinery problems.• Taught Hydraulics and Pneumatics classes to maintenance technicians and skilled line operators. Show less

• 

  Mechdyne Corporation

  Jul 2007 - Feb 2010

  Project Manager

  Managed multiple projects during systems design, procurement, testing, installation, and integration phases throughout North America, Europe, and the Middle East on projects with budget from $65K to $18MM• Member of Lean Manufacturing Team • One of only two of the company’s supervising master electricians and PLC programmers.

• 

  Emerson Automation Solutions / Process Management

  Nov 2010 - Jul 2020

  Manage an Engineering Technician Team of 8. Provide oversight of the Research Test Lab Operations at Emerson Innovation Center. Employee Engagement• Engage employees through purposeful guidance and collaboration that leverages strengths to address company needs.• Coached technicians resulting in maximizing their talent to make continuous functional improvements and impacts.• Led team to praiseworthy average schedule compliance of 97% over the review period for the second consecutive year.• Coordinate and oversee staffing, hiring, and development of new technicians; In 2019 new technicians exceeded expectations on achieving test performance functional independence without sacrificing safety or quality.Process & Productivity Optimization• Optimized productivity of the Engineering Technicians by implementing a project task list that maximized use of downtime.• Solved multiple initiatives, including workload balancing, talent alignment issues, and department development strategies, by recommending and implementing an engineering restructuring plan.• Optimized work processes related to the B&W functional lab layout providing annual savings of $5400.• Played in instrumental role to coordinate the selection and training of a new department master scheduler by developing work process and documenting SOP's reducing training time from 3 months to 1.• Created and managed 5-S project for tool crib/workshop of the Test Lab, reducing storage area for spare parts by 32% and distances from toolbox to benches by 54%.• Rectified 18 quality corrective actions for the Nuclear Group to 0 in 6 months.Communication• Generate high-quality documentation and communications, adapting the writing style to different audiences, including technical, non-technical, and executives.• Deliver difficult conversations to direct reports while maintaining positive working relationships and improving job satisfaction, often resulting in direct reports exceeding expectations. Show less Managed multiple project tests encouraging coordination between eight design groups and the Test and Evaluation Group. Led Test and Evaluation Process Improvement.• Increased compliance for the entire T&E Group 70% in compliance to over 90%.• Achieved over 90% completion of Design Business Units’ number one priorities.• Increased flow-test system utilization from 35% to 75% in less than two years.• Increased number of test setups in queue simultaneously resulting in continuous progress with no wait time in between tests maximizing run vs. system recharge time.• Increased number of completed flow tests from 12 to 25 per year Show less Served as Nuclear Process Improvement Team Lead.• Managed multiple projects for design, prototype, order entry, qualification, procurement, budget and production of nuclear reactor control valves for overseas customers and the United States totaling over $34MM• Functioned as Agile Scrum Master for Nuclear Qualification Engineers, increasing task completion from an average of 10 per week to 20 per week.• Implemented and maintained Agile Project Management systems for Qualification Engineering Department. Show less

  • Research and Development Test Lab Operations Manager, Fisher Valves Division, Test and Evaluation

    Feb 2016 - Jul 2020

  • Senior Project Manager, Fisher Valves Division, Test and Evaluation (T&E) Group

    Jul 2014 - Feb 2018

  • Nuclear Group Senior Project Manager / Master Scheduler

    Nov 2010 - Jul 2014
• 

  JLL / Amazon.com Inc.

  Aug 2020 - Oct 2021

  Reliability Program Engineer

  Director, Facilities Management Support at high-speed conveyance and robotics facility.Leader of reliability engineering system utilizing preventive and predictive maintenance performance evaluation. Overseer of executing root-cause analysis of major breakdowns.Project Manager for continuous improvement and downtime reduction projects. Team Lead of Logistics Team comprised of planner/schedulers and inventory/procurement specialists.Team Lead of Technician Rapid Response Team tasked with performing advanced preventive, predictive, and repair maintenance procedures. Show less

• 

  Lumen Technologies

  Mar 2022 - now

  Senior Lead Project Manager

  Manage large-scale deployments with significant complexity, unique requirements, or that qualify as special projects for network, edge cloud, security, and communication systems.