Jitka Zichová

Experience

• 

  D. S. Leasing, a. s

  Jan 2004 - Jan 2005

  Assistant of Chief Accountant

  Issuing and accounting of invoices; checking and accounting of bank account activities and cash movements; classifying of assets to depreciation groups; controlling and clearing open accounts payable and accounts receivable items; answering suppliers as well as customers queries relating accounting; helping on various activities relating to audit.

• 

  PPG Industries

  Jan 2005 - Jan 2007

  Account Payable Team Leader

  Leading of 8 head team responsible for processing suppliers invoices; checking if invoices paid on time, checking and monitoring the list of unpaid invoices; escalation point for internal and external queries; in charge of closing operations concerning accounts payable; cooperation with GL during the month-end closing; preparing the documentation for internal/external audit; cooperation with internal/external auditors.

• 

  DSG Industries SSC s. r. o.

  Jan 2007 - Jan 2009

  Identify areas in which business could lose money concentrating on AP area; check if business support was claimed; duplicate paymentidentification; suppliers accounts audit; close cooperation with the buying team in identifying and solving audit claims. Leading of 13 head team responsible for processing suppliers' invoices relating to goods purchases; participating on knowledge transition; helping with processes review; suggesting and implementing improvements; dealing with internal and external escalations; motivation, supporting and coaching the team members; leading the team to reach KPIs. Leading of 4 head team responsible for processing service invoices; dealing with internal and external escalations; participating on knowledge transition; team results monitoring and reporting to management; motivating, supporting and coaching the team members; leading the team to reach KPIs.

  • AP Recovery Specialist

    Jan 2008 - Jan 2009

  • AP Merchandise Team Leader

    Jan 2007 - Jan 2008

  • NMP Supplier Management Team Leader

    Jan 2007 - Jan 2007
• 

  IBM

  Jan 2009 - Jan 2021

  Overall responsibility for delivery lead for Software Service Line Component:- Cost effectiveness of services // continuous operational task- Quality and Continuous Improvement of services // metricsDrive global consistency of Software Service Line Component: - Service definitions- Organizational structure- Operational Processes - Tools- Owns Software Service Line Component standards and ensures standards are defined and currentEnsure integrity of service definitions and cost / solution data content.Owns innovation and competitiveness for the Software Service Line ComponentUnderstand available bench marking data for the Software Service Line Component and own the improvement plans to meet competitive benchmarks.Overall management of Service Line Component initiatives - status, issues & corrective actionsManage execution of Software Service Line Component programs/projectsInvestment interlockProvide cost reduction leadership within the Software Service Line ComponentOwns the Software Service Line Component metrics and the achievement of targets for Service Line Zobrazit méně Leading of 38 head team responsible for HW and SW assetmanagement; ensuring the quality of the services provided to thecustomer is according to the service level agreement; participating on regular conference calls with customers; dealing with any escalations; supervising operative tasks are done within agreed time; cooperating with other teams and departments in terms of implementing innovations and new ideas; in charge of soft skills as well as operative advancement of the team members; checking claiming of the service provided to the customer was done on time and correctly. Zobrazit méně

  • Software License Manager

    Jan 2014 - Jan 2021

  • Asset Management Europe SW Service Line Owner

    Jan 2013 - Jan 2014

  • 1st line service delivery manager at IBM Global Services

    Jan 2011 - Jan 2013

  • Team Leader - Asset Management

    Jan 2009 - Jan 2011
• 

  Kyndryl

  Jan 2021 - now

  Software License Manager