
Avril Schadendorf
Personal Assistant to Deputy Principal

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About me
Governance Officer - City of Joondalup
Education

Edith Cowan University
2013 - 2021Bachelor of Business (Marketing) High Distinction
Bridge Education Group
2019 -120 Hour Master TEFL Certificate Teaching English as a Second or Foreign Language/ESL Language Instructor
Central Institute of Technology
2012 - 2012Business Administration Diploma of Business Administration
Central Institute of Technology
2013 - 2013Management Diploma of Management
Central Institute of Technology
2013 - 2013Diploma of Business Business Administration and Management, General
Experience

Kingsway Christian College
May 2008 - Oct 2009Personal Assistant to Deputy PrincipalProvided administration and secretarial support to Administration Office, Deputy Principals and College Principal (Ad Hoc)Initiated set-up, design and coordination and organisation of college upper school academic reporting (MAZE)Planned, arranged and organised major college events for example the Year 7 trip to Sydney & Canberra

Quinns Baptist College
Oct 2009 - Nov 2010Enrolments OfficerManaged, monitored and maintained current and future student databasesMaintained, monitored and up-dated future waiting lists, processing offers as required to full capacity of the schoolSupported Principal with secretarial, clerical and administration duties including production of the school prospectus, reports, diary management and interviewsUp-loaded student registration and monitored student participation, up-dating NAPLAN (Numeracy and Literacy Programme) website wherever necessaryPrepared government and state, student and staff census informationCoordinated staggered starts, orientation days and school tours Show less

Bluff Hill Industrial Park
Jun 2011 - Mar 2018PA to Chairman and Office AdministratorCreation and production of newsletters (60) for owners and tenants of Bluff Hill Industrial ParkOnline alerts to all businesses and contracts for outside service providers such as security personnel and liaison with local municipality and other government agenciesCreation and maintenance of data base of contact information on all BHPOA tenants and business ownersManaged rental of office space within the Park and liaison with prospective tenants and owners to full capacityPreparation and distribution of monthly Committee meeting, board, EGM and AGM Minutes Show less

Cit-Chem (Pvt) Ltd
Jun 2011 - Oct 2016PA to Chief Executive OfficerCit-Chem (Pvt) Ltd specialised in the supply of both citrus and agricultural chemicals. At inception, the company was small but operated with a great deal of customer intimacy, understanding the needs and desires of both the citrus and agricultural farming community. Through maintaining an outside-in approach and our CEO and company reps physically visiting farmers to assess their needs, tailoring the product to suit the needs and wants of our customers, the customer-base and value of the business increased in epic proportions necessitating larger business premises. My role was to set-up and manage the office supporting the CEO with all administrative and secretarial functions, coordinating travel itineraries both regionally and abroad. I set-up and managed central filing systems, archive records, leave rosters, customer files and sureties; designed and administered group company performance appraisals; designed, produced and up-dated company Policies and Procedures handbook and arranged and coordinated monthly Committee Meetings, AGMs and EGMs, minute taking for all meetings. As CEO and Chairman of the Board, my role expanded later to include additional duties as secretary to the board. Show less

Med Aid (Pvt) Ltd
Jul 2017 - Mar 2020Executive Assistant / Office AdministratorMed-Aid (Pvt) Ltd are internationally licenced intermediaries and agents for medical and travel insurance. My role was Executive Assistant and management of the short-term insurance (main classes property, vehicle, personal accident and liability cover) and secondly the sale of international medical insurance predominantly to the expatriate community in Sub-Saharan Africa. Due diligence and fact finding was part of my role as well as providing the best possible advice and solutions tailored to suit individual customer needs and affordability on various medical platforms. Placement of GOP's (guarantees of payment for our clients on BUPA (MEF) Mining and Energy Forum), close customer liaison and interaction with our medical providers ensuring processes ran as smoothly as possible for our clients. Due to product leadership, customer intimacy and operational excellence, our portfolio on one platform alone grew to 78 clients in just over 6 months. Providing excellent customer service and a unique opportunity for the expatriate community built us a strong reputation through cumulative customer satisfaction, loyalty and trust-based relationships. I also prepared the group company accounts including income and expenditure, payroll, cash book, bank reconciliations and processing of all payments. Show less

Edith Cowan University
Jan 2021 - Nov 2021Office AdministratorThe Strategic and Governance Services teams provide guidance and compliance-related advice, assistance and services in a range of areas comprising, Academic Quality and Standards, Enterprise Risk, Legal & Integrity, Strategy and Performance and University Governance. The primary role of my current position is to perform routine administrative and other support functions for all departments within SGSC.• Provided administrative support for the Centre including diary management, preparing, revising and editing complex highly confidential documents such as legal contracts, letters, reports and presentations.• In consultation with the Coordinator, Centre Operations, planned, organised and coordinated VIP events for example a 3-day Council Retreat held on the Joondalup Campus in June of this year and the upcoming year-end Council Dinner.• Responsible for catering requirements for all Council, Committees of Council and Committees of the Vice-Chancellor.• Preparation and set-up of Council Chambers for Council meetings ensuring all formal requirements for Council Meetings are in place for members’ arrival.• Extraction and preparation of highly confidential documentation from Callista for Student Appeals Committee (SAC). Preparation and scheduling of student Hearings via Teams involving complex calendar, diary and email management• Finance reconciliations and purchasing using Oracle and Expense 8.• Website updates, records and archives management using Content Manager/TRIM. Show less

WA Country Health Service
Dec 2021 - Sept 2022Medical Contracts OfficerWA Country Health Service (WACHS) Medical Workforce Team provides strategic direction, governance and support for the human resources management for medical practitioners, including recruitment, credentialing, contracts, onboarding and regional medical administrator support. My role as Medical Contracts Officer is to provide high-level administration support in relation to continuing compliance, monitoring and reporting, rostering, on-boarding and ongoing customer service to the regional medical workforce teams across the WACHS.• Provided advanced administrative support to the Medical Contracts Team.• Organised, prepared, and distributed supporting documentation, including Agendas and Minutes for monthly Regional Medical Workforce meetings.• Prepared various monthly, bi-monthly and 3-weekly reports to monitor and audit compliance and contract activity for both the salaried (EBA) and non-salaried (MSA) workforce.• Responded to compliance related queries in accordance with legislation, relevant policies and the WACHS Business Rules.• Coordinated RoStar patterns for locum doctors, liaising with regions and or HOD’s as appropriate. Provide timely responses to resolve pay queries, process leave forms and respond to on-call / re-call hours for locum doctors, as necessary.• Maintained and up-dated Internet and Intranet webpages, as necessary.• Developed and maintained training resources, such as the MCO process manual for internal and external stakeholder use.• Monitored and prioritised incoming correspondence through several shared mailboxes, undertaking appropriate follow-up action.• Coordinated and managed confidential data collection from various database systems, including MICCS, DCT and CredWA.• Managed, collated and processed all data for junior doctors, rotating from various metro sites throughout the WACHS. Show less

City of Joondalup
Sept 2022 - nowGovernance Officer• Provided administrative support to the Governance Manager, Governance Coordinator and Senior Governance Officer.• Prepared monthly Briefing Session and Council Meeting Agendas.• Prepared Agendas and Minutes for all Committees of Council (Policy Committee, Major Projects and Finance Committee, Audit and Risk Committee, CEO Recruitment and Performance Committee).• Prepared monthly Strategy Session and Briefing Session notes.• Prepared public questions and collated answers received both in writing prior to and verbally at Briefing Sessions and Council meetings.• Prepared Minutes of Council, Briefing Sessions and Committees of Council as rostered.• Prepared, updated and maintained Report Listings for Council and its Committees.• Prepared Declarations of Interest Register for the public website.• Designed, developed and maintained the Governance SharePoint Intranet page and all Governance Officer processes and procedures.• Liaised with Directorate Admin Leads (DAL’s) to coordinate and provide all responses to public questions submitted both in writing prior to and verbally at Council and Briefing Sessions.• Maintained and managed content manager / TRIM storage of all documentation including digital minute books. Show less
Licenses & Certifications

Certificate of Recognition for being in the Top 100 in 2019
Edith Cowan UniversityJan 2020
Bachelor of Business
Edith Cowan UniversitySept 2021
Lifetime membership at Golden Key International Honour Soceity
Golden Key International Honour SocietySept 2014
Certificate of Recognition for being one of the top 100 students in 2018
Edith Cowan UniversityJan 2018
Honors & Awards
- Awarded to Avril SchadendorfSchool of Business & Law Dean's list 2021 Edith Cowan University 2021
- Awarded to Avril SchadendorfGEOCO Scholarship Award Golden Key International Honor Society 2015
- Awarded to Avril SchadendorfLifetime membership of the Golden Key International Honour Society Golden Key International Honour Soceity Sep 2014
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