Andre Raul

Experience

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  Freelance

  Mar 2014 - now

  Translator & Interpreter

  Sworn translator, duly recognized by the High Court of South Africa (Western Cape Division, Cape Town) in the English and Portuguese languages.

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  Jopira Educational institution

  Jan 2016 - Dec 2016

  Customer Service Consultant
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  Petromar Lda

  Jul 2019 - Sept 2019

  Cost Controller
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  Choa Guesthouse

  Oct 2019 - Feb 2020

  Marketing and Customer Care

  The company liquidated and no longer exists.

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  Kiff Media Hub

  Jan 2021 - Jun 2021

  Social Media Marketing Intern
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  International Institute of Digital Marketing™

  Aug 2021 - Feb 2022

  Digital Marketing Analyst

  • Evaluate campaign performance and work with affiliates on a daily basis tocapitalize on growth opportunities.• Manage relationships for a growing program of strong affiliates who usemultiple media types display, paid search, organic search, email, television,call centre, and more.• Develop strategic initiatives in order to exceed quarterly goals.• Collaborate with other Marketing, Sales, and Engineering team members oncross-functional initiatives.• Conduct market research and competitive analysis in order to identifyopportunities for growth.• React quickly to issues and market shifts as they arise. Show less

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  Regency Digital Media

  Mar 2022 - Oct 2024

  Account manager / Social Media Manager

  • Campaign planning• Campaign management • Community management • Social media management • Translation (English, Portuguese & French)• Copywriting and editing • WordPress • Ads planning and management• Newsletter management with Mailchimp• Reporting• Blog writing

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  Ayoba

  Mar 2022 - Mar 2023

  Digital Customer Experience Specialist
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  Houst

  Feb 2023 - Jan 2024

  Digital Customer Experience Specialist

  • Proactive performance management and retention of the hosts in your portfolio (Several markets)• Working closely with the account management team to ensure the best outcomes for hosts.• Explaining complex information in a simple way to a variety of customers.• Identifying opportunities to increase customer retention and satisfaction.• Working with other teams to resolve challenging issues.• Organising viewings and support our central lettings team to help grow our long-term lets offering.• Collaborate cross functionally to share market knowledge and data i.e Sales, Case Management etc.• Onboarding of new high hosts, or other initiatives focussed on expansion of existing portfolio.• Handling escalations and complaints. Show less

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  SimplyBlack Media

  Apr 2023 - May 2024

  Influencer Campaign Manager / Account Manager

  • Campaign Strategy and Planning• Influencer Selection and Outreach• Contract Negotiation and Agreements• Content Collaboration: Collaborate with influencers on content creation, ensuring alignment with brand messaging. • Campaign Execution• Budget Management• Performance Analysis and Reporting• Relationship Management• Stay Abreast of Industry Trends• Legal and Regulatory Compliance• Collaboration with Cross-Functional Teams• Post-Campaign Analysis

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  Insightful Consultancy Group Ltd

  Jan 2024 - now

  Co-Founder / Director / Lead VA

  Incogroup is a business consulting firm that specializes in providing tailored solutions to enhance operational efficiency, drive strategic growth, and optimize business processes. The company works across diverse industries, helping organizations align their strategy with execution to achieve measurable results and long-term success. Incogroup is known for its innovative approach to solving complex business challenges and delivering impactful outcomes for its clients.

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  South African Bone Marrow Registry

  Jun 2024 - now

  Marketing and Engagement Manager

  As the Marketing and Engagement Manager at the South African Bone Marrow Registry (SABMR), I lead the strategy and execution of multi-channel marketing campaigns aimed at raising awareness for stem cell donation. I manage social media platforms, partnerships, and community engagement initiatives to increase donor registrations and support. My role also involves developing creative content, fostering relationships with key stakeholders, and organizing impactful events to promote the SABMR’s mission. Show less