Clara Ndiraire

Experience

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  Stanbic Bank

  Apr 1998 - Oct 2021

  Customer Service Consultant

  As a Universal Banker, I excelled in multiple branches (Belgravia, Nelson Mandela, Borrowdale Private Banking, and Digital Channels), delivering exceptional customer service, managing relationships, and driving sales growth. Key achievements include consistently meeting sales targets, developing strong relationships with high-net-worth clients, and successfully implementing digital banking solutions.My experience spans sales consultancy at Boka Auction Flows (2016), where I boosted revenue through effective marketing, and Universal Banker roles across multiple branches. I developed comprehensive knowledge of banking operations, products, and services, demonstrating adaptability and expertise in customer relationship management, sales, product knowledge, and digital banking.With proven branch management experience, strong understanding of banking operations, excellent leadership skills, and familiarity with digital banking platforms. Show less

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  Stanbic Bank

  Jul 2023 - now

  Branch Manager

  I am a Branch Manager, who has successfully led cross-functional teams, drove sales growth, and fostered strong customer relationships. My expertise spans strategic planning, risk management, operational efficiency, and community engagement. Key achievements include consistently exceeding sales targets, improving customer satisfaction, and developing high-performing teams. I possess excellent communication, leadership, and analytical skills, with a strong understanding of banking regulations and digital platforms. Show less