Julia Tzambazis

Experience

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  Bunnings

  Nov 2018 - Mar 2022

  - Managed the Goods Inwards Department during store set up (new store)- Completed opening duties such as break & coverage allocation for front end staff, closing out, dispensing cash and opening tills etc.- Managed a high volume of customer enquiries and complaints face-to-face and via phone- Performed 6 key roles and duties on a daily basis as per each customer's needs & requirements- Conducted end-to-end hire shop bookings for a range of equipment and vehicles.- Identified, managed, and prevented theft and fraudulent activity on a weekly basis, resulting in stock and monetary recovery as well as repeat offender identification and mitigation. Show less

  • Special Orders Team Member

    Jun 2021 - Mar 2022

  • Store Trainer

    Oct 2020 - Mar 2022

  • Service Desk Team Member

    Nov 2018 - Jun 2021
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  La Trobe University

  Dec 2021 - now

  - Responsible for the events & venues remit of the teams portfolio including venue & asset upkeep, business development, and process & policy review- Manage all external/commercial & high-profile internal event clients- Responsible for the management of an on-site catering contract- Manage a workforce of 10x casuals and 2x full-time staff- Responsible for process & system developments to streamline processes relating to events & venues, short stay accommodation, and film/photography bookings- Maintain and track merchandise sales as an additional revenue stream Show less - Responsible for maintaining venues and assets within the portfolio.- Assisted in student accommodation related on-the-ground marketing campaigns- Executed the end-to-end operational and logistical venue processes for external & high-profile internal event clients, as well as filming clients- Prepared event orders, floor plans, and other essential information for event execution.- Managed multiple concurrent events at various venues.- Built strong relationships with third party vendors including catering, cleaning, porterage, linen providers, and AV providers, to ensure smooth delivery of events. - Conducted tours of potential venues with clients to assist with venue selection and assisted with collating event requirements including technology- Managed a team of casual Functions and Events Assistants, including hiring, contracting, rostering, timesheet approval, payments, and served as a primary escalation point.- Refined templates and processes based on staff and client feedback.- Maintained and updated CRM system ensuring information is accurate and up to date.- Ran events such as graduations, gala dinners, expos, exams- Collaborated with event clients such as the Australian Defence Force, Victoria Police, Victorian Institute of Teaching, and the Northern Football Netball League- Collaborated with filming clients on productions such as The Newsreader, 5 Bedrooms and White Fever Show less - Executed the operational and logistical venue processes for all internal and external event clients- Built and nurtured strong relationships with key event stakeholders (cleaning, porterage, infrastructure and operations, catering, security and AV)- Managed a pool of casual event assistants- Created and implemented templates and processes to improve efficiency, effectiveness and customer experience- Ran events such as election polling, council meetings, speaker events, conferences- Collaborated with clients such as the Australian Electoral Commission, Football Victoria and the Victorian Academy of Teaching and Leadership Show less

  • Senior Coordinator Business Development

    Jan 2025 - now

  • Coordinator, Events and Venues

    Aug 2022 - Jan 2025

  • Senior Officer of Facilities & Venues

    Mar 2022 - Aug 2022

  • Functions and Events Assistant

    Dec 2021 - Mar 2022