Eleanor Backhouse

Experience

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  Janus Lawyers

  Jan 2011 - Oct 2012

  Legal Clerk
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  PwC

  Oct 2012 - Jun 2016

  Designed and delivered commercial skills training to over 170 education managers nationally across 4 major training organisations, including enterprise account management, change management, and user journey mapping. Embedded virtual desktop solution during a global resources organisation carve-out, including change management, user onboarding, and go live support.Designed and implemented program communications strategy at a major university to support shift to shared services model using Agile ways of working. Show less

  • Manager, Management Consulting - education, technology, financial services

    Jun 2015 - Jun 2016

  • Senior Consultant, Management Consulting

    Jun 2013 - Jun 2015

  • Consultant

    Oct 2012 - Jun 2013
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  PwC's Skills for Australia

  Jan 2016 - Jul 2018

  Senior Manager

  PwC's Skills for Australia consults with industry and forecasts job role changes and industry skills needs, to create training for learners in line with industry requirements. The core business is the development of training products which are implemented nationally, in line with industry demands. Key achievements / responsibilities:- primary client relationship owner, including overseeing delivery quality, feedback gathering, contract management, expansion opportunities- built business operations, stakeholder relationships, and team culture from the ground up- led team of 15-20 FTE nationally, across 8 industries (from ICT to Automotive) - program managed up to 80 live projects simultaneously, focused on training development- responsible for business process improvement; designed project lifecycle which dramatically reduced the average project delivery time Show less

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  PwC Australia

  Jul 2018 - Feb 2019

  Senior Manager - education, technology

  Drive key education client account growth and delivery success, including close partnership with business development, leading streams within major RFPs, relationship management, and new opportunity identification. Partnered with leaders across eight major training organisations to identify collaboration opportunities, including cost benefit analysis and PMO establishment. Example opportunities included improved asset utilisation and sharing of good practice teaching/ delivery resources. Led the People and Process workstream for a major bank’s implementation of an Identity Access Management solution, with defined operational processes and a trained BAU team resulting in a successful transition. Show less

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  PwC

  Mar 2019 - Jan 2020

  Senior Manager, Change Initiatives

  Support and enable senior US leadership to deliver tangible change by prioritizing, sequencing, and delivering key strategic initiatives Collaborate with global leaders and teams to execute various strategic initiatives including technology rollouts, culture change, and operational improvementsContinuously improve approach, operations, skills, and brand of internal strategy execution and change management

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  J.P. Morgan

  Jan 2020 - Feb 2021

  Vice President, Strategic Talent Projects
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  Deloitte Consulting

  Mar 2021 - now

  Director, HR Transformation / Workday HCM