Nathan Cox

Experience

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  Dick's Sporting Goods

  Sept 2007 - Sept 2008

  Retail Associate

  • Provided customer service in the footwear department • Continuously trained and learned about new store standards and footwear technology to enhance marketing to customers • Processed regular shipments of merchandise efficiently to keep up with store demand

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  Walbridge Southeast

  Sept 2008 - Apr 2012

  Estimator

  • Performed estimates for architectural trades, including doors and windows, finishes, and building specialties • Led pre-construction invitation to bid process, including regular updating of area bidders list • Standardized the formatting for network drive estimating folders • Worked with team members from other Walbridge offices transitioning to new invitation to bid software, improving the efficiency of bid invitations

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  RC Specialties

  Apr 2013 - Oct 2013

  Estimator

  • Analyze plans and specs to prepare time, cost, materials, and labor estimates • Communicate with vendors for pricing and product information. • Build contacts and establish new relationships for product sales

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  SkyBitz

  Nov 2014 - Sept 2021

  Production Technician

  -Effectively handle network device configurations, firmware upgrades, and programming for Android and Windows devices, routers and other ethernet technology -Test and troubleshoot power and 485/232 wiring for wireless truck systems-Coordinate daily activation requests for 3G, 4G devices with mobile carriers -Assist resolving Support tier II requests-Test equipment and expedite RMAs to repair with focus on recording accurate test results and minimizing total repair time for customers -Fulfill and handle shipping requests for national customers including ground, urgent-overnight deliveries Show less

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  Charter Communications

  Sept 2021 - now

  Technical Support Specialist