
Bhavesh Maurya
Technical Secretary

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About me
Data Analyst WFM @Reliance Jio | Machine learning |✨ Data enthusiast | Computer Engineer |
Education

MCT's Rajiv Gandhi Institute Of Technology
2019 - 2023Bachelor of Engineering - BE Computer Engineering 9.36Activities and Societies: Technical Secretary at DataMatrix Club During my 4 years of Computer Engineering, I gained a comprehensive understanding and proficiency in various fields, including AI/ML, DBMS, OS, DWM, and Applied Data Science.✅I am Experienced in SQL, Python, data analysis, Microsoft PowerBI, machine learning, database management, data modeling, and various tools (NumPy, Pandas, Flask, etc) for tasks like recommender systems, text analytics, and data visualization. ✅I had the privilege of serving as the Technical Secretary for… Show more During my 4 years of Computer Engineering, I gained a comprehensive understanding and proficiency in various fields, including AI/ML, DBMS, OS, DWM, and Applied Data Science.✅I am Experienced in SQL, Python, data analysis, Microsoft PowerBI, machine learning, database management, data modeling, and various tools (NumPy, Pandas, Flask, etc) for tasks like recommender systems, text analytics, and data visualization. ✅I had the privilege of serving as the Technical Secretary for DMX RGIT, an incredible college club that thrived on Data Science and Machine Learning. Together, we embarked on numerous exhilarating projects and immersive workshops, delving into the realms of Data Analytics, Machine Learning, Data Visualization, and Web Application Development. It was an inspiring and rewarding experience that filled me with optimism for the future.✅I also excelled in teamwork, collaborative problem-solving, and statistical data analysis, equipping you for diverse data-driven challenges. Show less
Experience

DMX RGIT
Sept 2022 - Jun 2023Technical SecretaryDMX-RGIT stands as an exceptional student-led club with a profound commitment to nurturing the personal growth of its members in the domains of data science, machine learning, software development, data analysis, and data visualization.☑In my role as the Technical Secretary, I had the privilege of collaborating with exceptional team leads and members, engaging in a myriad of tasks that contributed to the growth and development of aspiring individuals seeking to join DMX. ☑Our focus encompassed excellence in problem-solving, undertaking comprehensive projects, organizing technical events, and more. It was a remarkable experience that fostered a vibrant community of like-minded individuals passionate about data science, machine learning, software development, and related disciplines. ☑We achieved remarkable success in delivering diverse projects, including Stock Market Analysis, Customer Complaint Resolution, Twitter Sentiment Analysis, IMDB Reviews Sentiment Analysis, and Sales Dashboards utilizing the power of Power BI. Each project was executed with utmost dedication, resulting in valuable insights and impactful solutions.☑Our club organized engaging workshops on Power BI, React.js web development, and insightful career talks featuring esteemed alumni. Furthermore, we actively participated as multiple teams in prestigious hackathons such as Recursion and Kavch, embracing the opportunity to showcase our skills and innovative thinking.☑Throughout our journey, we recognized the invaluable importance of Leadership, Effective Communication, Teamwork & Management, Problem-solving abilities, Time Management skills, Meeting Deadlines, Mentorship, Critical thinking, Collaborative thinking, and Career guidance. These essential aspects collectively shaped our growth and contributed significantly to our development as well-rounded professionals. Show less

Jio
Aug 2023 - nowWorkforce Management AnalystDevelop and implement effective VBA to Automate Major Excel Processes for RTM, EOD, and APR Reports.Planning and Implementing effective staffing plans to ensure optimal resource utilization and meet service level agreements (SLAs).Real-time management & monitoring, adjusting staffing levels and schedules in real-time to handle call & chat volume fluctuations, and maintaining service levels, reducing in-office shrinkage throughout the Period.Performing Data Analysis by Analyzing historical data to forecast future call & chat volumes, and staffing requirements based On out-of-office shrinkage and volume Trends.Track and report on key performance indicators (KPIs) such as capacity, occupancy, adherence, and service levels to identify areas for improvement.Work closely with operations, HR, and other departments to align workforce strategies with overall business objectives.Create and maintain schedules, considering the Advisor's availability, preferences, and business requirements.Accurate and ad-hoc reporting on workforce performance and present insights to senior management.Identify opportunities for process improvements and implement solutions to enhance efficiency and productivity. Show less
Licenses & Certifications
- View certificate

Data Science and Machine Learning Internship Program
EdurekaMar 2023
Languages
- enEnglish
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