Kiki Wei

Experience

• 

  BT

  Jul 2014 - now

  - Deliver high quality customer satisfaction, drive business value for their digital transformation journey using Telecommuncation products and services across Network, Voice, Security, Collaboration and Cloud;- Have ownership of P&L statement while ensuring customer gets best managed services at reasonable cost;- Engage with internal stakeholders and suppliers to promote, up-sell and cross-sell to existing customer bases across the region. - Business planning, forecasting and development through new contracts, extensions and renewals;- Productivity improvements, cost management and control;- Improved risk awareness, management and mitigation;- Ensure governance and reporting including regulatory and compliance requirements;- Ownership of the P&L, responsible for Revenue, cash and profit assurance;- Strong customer relationships and improved customer satisfaction. The Business Managaement Program in BT GS China was launched in 2011. The goal is to create well rounded, high potential employees with the breadth and depth of knowledge skills and experience across business functions to become general managers and future leaders of BT in the region and beyond.

  • Global Account Manager

    Jan 2021 - now

  • Commercial Manager

    Jan 2016 - Mar 2021

  • Business Management Trainee

    Jul 2014 - Mar 2016