Ben Neary

Experience

• 

  AIG

  Mar 2010 - Aug 2010

  Risk Analyst Internship

  - Created country risk profiles and risk mitigation solutions for field team insurance sales- Facilitated acquisition activities of Interamericana Seguros between AIG and Metlife

• 

  Harley-Davidson Motor Company

  May 2011 - now

  - Responsible for delivering a new highly-integrated, global Membership and Loyalty program which increases membership, retention and drives top-line revenue and bottom-line profit on a direct (paid membership) and indirect (channel uplift) basis- Own overall program management and growth for both short-term and long-term, delivering quick business wins and healthy member growth- Report on effectiveness of the program, including engagement, incremental sales, and program cost- Strategize rewards redemption tactics and benefit archetypes to enhance member experience and value- Work with the Marketing team to integrate the program with key Marketing campaigns and member-specific marketing strategy- Work with the Analytics team to incorporate key insights into program design and improvement- Oversee management of vendor relations and integration of vendor systems Show less - Responsible for leading the annual business planning process for the Asia Pacific and Latin America regions while ensuring that deliverables are completed with high quality and engagement- Responsible for developing and maintaining the long-range strategic plan (e.g., determining actions, timing, objectives and metrics) to ensure the successful growth and profitability of the regions- Responsible for ensuring alignment of strategic, financial planning, and business processes as well as communicating and presenting to the leadership team- Ensure process discipline and project management across the organization and multiple functional areas- Manage regional / function objectives, coordinate strategic initiatives, and support continuous improvement projects Show less - Responsible for the development and enhancement of the U.S. Retail Marketing Consulting Program and materials- Managed a team of 4 consultants and 1 intern to achieve 15 performance metrics; +17% new vehicle sales growth was featured on the 7/23/19 earnings call- Launched the Dealer Digital Program to the U.S. dealer network with the objective of increasing sales by providing visibility to the customer journey through a stronger digital presence and lead management processes- Managed a team of 6 consultants that achieved network enrollment, increased lead response time under two hours, and increased our dealer website leads average 60-day close rate Show less Was selected by management to drive six cross-functional projects focused on increasing business results in the following areas: Sales Operations, Dealer Development, Service Operations, eCommerce, Marketing, and the Used Motorcycle Market- Led a $3M scrap analysis project for the Brazilian Distribution Center from the Sao Paulo, Brazil regional office- Managed production of dealer-facing assets required for a global motorcycle launch (Street) across 10+ departments- Designed and implemented an SAP solution to document and account for out-of-policy (goodwill) spend globally- Created an evaluation framework that prioritized markets for a global roll out of HDMC’s eCommerce platform- Evaluated partners, selected, and sustained a cause-marketing partnership with Wounded Warrior Project and launched one of the top selling one-time-buy product lines- Working with internal and external stakeholders across multiple disciplines and regions, I led the project management to execute strategy work related to the global used motorcycle market Show less - Managed 2,300 parts against performance metrics, producing a dealer retail net worth of $23.5MM- Responsible for understanding and manipulating forecasting algorithms to drive reduced forecast error for improved inventory planning- Responsible for developing inventory targets and releasing orders for purchased or manufactured products. Also had to monitor order rates and inventory levels in accordance with department goals.- Received Continuous Improvement Black Award for Six Sigma project that automated ordering processes with 8 defined parameters Show less

  • Membership & Loyalty Manager

    Oct 2022 - now

  • Business Planning Manager & APAC Chief of Staff

    Oct 2019 - Oct 2022

  • Marketing Program Manager

    May 2018 - Oct 2019

  • Network Performance & Development Project Manager

    Jan 2016 - May 2018

  • Sales and Marketing Leadership Development Program

    Jul 2012 - Dec 2015

  • Supply Chain Analyst Internship

    May 2011 - Jul 2012