
Joshua Hastings, ASSE

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About me
Director of Utility Sales & Services
Education

North Carolina State University
1996 - 2000Bachelor of Engineering (B.E.) Industrial EngineeringActivities and Societies: Chung Do Kwan Tae Kwan Do, 1st Dan Black Belt
Experience

Nalco
May 1998 - Jul 2020In my role as Area Manager at Nalco, I spearheaded a significant transition from street-level corporate-driven accounts, all while overseeing a dynamic team of 9 sales associates. By seamlesslyintegrating sales and service operations and refining team strategies, I maintained a high-performingpersonal client portfolio and consistently achieved remarkable outcomes. My dedication andstrategic acumen were acknowledged through the prestigious Summit Awards, thanks in part to a33% reduction in our call-to-close ratio. This success was driven by the implementation of the 4Disciplines of Execution, which enhanced our strategic focus and operational efficiency Show less As an Account Manager, I expanded my sales territory, achieving a 80%increase in sales, which necessitated the formation of 3 additional sales teams to accommodate thegrowing demand. My strategic foresight and ability to anticipate market trends were instrumental inthis growth and earned me the Multi-Year All Pro Award. This recognition underscored my skill inbuilding enduring client relationships and securing lasting customer loyalty. These relationshipspaved the way for new opportunities, enabling us to extend our presence into new areas. Show less In this role, I effectively guided substantial territory growth and retention by implementing innovativedigital solutions that facilitated significant industry transitions across various sectors, includinghospitality, manufacturing, power, chemical, and food & beverage. By proactively integratingemerging technologies like the 3D Trasar, I was able to streamline operations and significantenhance client satisfaction. Furthermore, I played a pivotal role in advancing the development anddeployment of cutting-edge sales tools, such as Palm Pilot and handheld devices, which wereinstrumental in driving the sales of Gen 1 Trasar. Show less
Area Manager
May 2013 - Jul 2020Account Manager
Jun 2008 - May 2013District Representative (III, II, I)
Jun 2000 - Jun 2008Intern
May 1998 - May 2000

Buckman
Jul 2020 - Oct 2024As the National Sales Manager at Buckman Digital Water, I drove revenue growth successfully managing both B2C and B2B sales channels. My strategic marketing expertise, combined with close collaboration with R&D, played a pivotal role in refining product rollouts to align with customer needs. Leading a team as large as 15 direct reports and engaging directly with the C-suite, I facilitated continuous improvements and implemented data-driven strategies that significant contributed to the company’s success. Recognized as a SME in water treatment, I spearheaded the development and implementation of new technologies in partnership with R&D, ensuring alignment with KPIs critical to client satisfaction. Additionally, my initiative to expand offerings from cooling to boiler water treatment programs unlocked a key 40% market segment. Show less During my tenure as a Sales Innovation Lead at Buckman, I played a pivotal role in transformingbusiness strategies by implementing the Target Account Selling and 4DX framework. Thesemethodologies were instrumental in refining business planning and bolstering pipeline healtLeveraging my strategic approach and deep expertise in water treatment, I was able to surpass a$1M sales target. This success was achieved through fostering team collaboration and integrating asubscription-based CRM platform. As a result, the call-to-close ratio was dramatically shortenedfrom 6 months to just 2. This experience provided me with a profound understanding of processoptimization and accelerated market expansion. Show less
National Sales Manager
Oct 2022 - Oct 2024Sales Innovation Lead
Jul 2020 - Oct 2022

Kroff Chemical Company
Jan 2025 - nowDirector of Utility Sales & ServicesIn my current role, I lead company-wide utility sales growth by developing and implementingscalable equipment and automation solutions, designing strategic marketing and prospectinginitiatives, and optimizing service models to meet diverse customer needs. In collaboration withcross-functional teams. My primary focus is to penetrate high-potential markets, support large-scale utility projects, and drive measurable revenue growth while ensuring client satisfaction and delivering long-term value. Show less
Licenses & Certifications

ASSE 12080 Legionella Water Safety and Management
ASSE Sanitary engineeringJan 2022
Volunteer Experience
Golden Retriever Rescue Foster parent
Issued by Golden retriever rescue, charlotte NC on Sept 2004
Associated with Joshua Hastings, ASSE
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