Andrea Ambruš

Andrea Ambruš

Customer Support and Project Manager

Followers of Andrea Ambruš865 followers
location of Andrea AmbrušLjubljana, Ljubljana, Slovenia

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  • Timeline

  • About me

    Customer Success Manager at Upscaler | The solution for ISO 27001, NIS2, DORA, GDPR, ISO 9001 & more...

  • Education

    • University of Ljubljana, Faculty of Arts

      2013 - 2018
      Bachelor's degree Cultural Anthropology
    • Freie Universität Berlin

      2016 -
      Bachelor's degree Cultural Anthropology Student exchange
    • Donghua University

      2017 -
      Shnaghai summer school
  • Experience

    • Val skupina d.o.o. - gizzmo.si

      Jan 2017 - Jan 2019
      Customer Support and Project Manager
    • 45HC.com

      Jan 2017 - Jul 2017
      Sales Associate
    • Taia Translations

      Oct 2019 - Apr 2022

      TAIA Translations is a modern translation platform that helps companies get their content translated faster and more cost-effective. Our app has been created with the vision to give the customers the best possible way to order their translations - choosing between translation services for every need and adjusting the delivery time to what's most convenient for the customer.

      • Lead Vendor Manager

        Oct 2020 - Apr 2022
      • Project Manager

        Oct 2019 - Oct 2020
    • Povio

      Apr 2022 - Dec 2022
      Community and Relationship Manager

      Povio is a San Francisco-based design and development company building digital products that create a positive impact. With over 1000 successfully delivered projects and 200+ skilled professionals, we have worked together with multinationals like Volkswagen, unicorns like Flexport, and notable personalities like Serena Williams. We are a Y Combinator Winter 2014 company, backed by Social Starts and angel investors such as Pete Cashmore, founder of Mashable.Our goal is to make building software a great, quick, and delightful experience for our clients and team members. This is why our projects are not only delivered by experienced senior engineers and designers but are also always led by the best project managers and tested by thorough quality assurance analysts. Our tech stack is focused on, but not limited to:JavaScript (React, Angular, Node.js, React Native)iOS (Swift)Android (Kotlin)Ruby (Ruby on Rails)Java (Spring)DevOpsWith us, quality and deadlines are never compromised, whether it’s bringing our client's fresh idea to life or improving the quality of an existing project. Visit us at: www.povio.com Open positions: www.povio.com/join-us Show less

    • Upscaler

      Jan 2023 - now
      Customer Success Manager

      The Upscaler software platform and professional support team helps organisations comply with an ever growing list of international standards and regulations including ISO 27001, DORA, NIS2, GDPR, ISO 9001, EU AI Act and more. Contact us for a demo and to learn how Upscaler can get your company organised, compliant and future-ready.

  • Licenses & Certifications

    • Fundamentals of Digital Marketing

      Google
    • The Onboarding Program

      Impact Academy Customer Success
      Feb 2024
      View certificate certificate
    • Community Frameworks and Models

      The Community Roundtable
      Jan 2022
    • Social Media Marketing

      HubSpot Academy
      Sept 2022
      View certificate certificate
    • The Customer Success Fundamentals program

      Impact Academy Customer Success
      Jan 2024
      View certificate certificate
    • ISO/IEC 9001:2015 - Internal Auditor

      Certification Europe
      Mar 2024