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Marko Hartoneva

Marko Hartoneva

Followers of Marko Hartoneva771 followers
location of Marko HartonevaHelsinki, Uusimaa, Finland

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  • Timeline

  • About me

    Product Owner at Nets Group

  • Education

    • Haaga-Helia University of Applied Sciences

      2017 - 2020
      Master's degree Information Systems Management

    • HAAGA-HELIA University of Applied Sciences

      2000 - 2005
      Bachelor's Degree Information Management

  • Experience

    • Saunalahti Group Oyj

      Dec 2003 - Sept 2007

      Key responsibilities:• Tech support for CC personnel.• Customer support for top priority customers• State authorities service and support • GSM customer support

      • Technical support

        Oct 2004 - Sept 2007

      • Customer service representative

        Dec 2003 - Oct 2004

    • Nets Group

      Sept 2007 - now

      Key responsibilities:• Online authorizations• EMV payment terminal certification, process and development• Data quality issues and card scheme program coordination• Finnish EMV payment terminal vendor support & contact point(B2B relationship, scheme rules & bulletins, generalcooperation) Key responsibilities:• Data quality issues and card scheme program coordination with merchants and payment terminal vendors• Finnish EMV payment terminal vendor support & contact point Merchant services: eCommerce & Merchant settlements

      • Product Owner

        Apr 2020 - now

      • Development Manager

        Apr 2014 - Mar 2020

      • Development Manager

        May 2012 - Apr 2014

      • Specialist

        Oct 2009 - May 2012

      • Customer service representative

        Sept 2007 - Sept 2009

  • Licenses & Certifications