Kate Leshchuk

Experience

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  OOO CTDev

  Jun 2017 - Aug 2020

  Salesforce Consultant / Administrator

  • Worked with stakeholders, gathered and groomed requirements, created technical specs• Created project documentation including technical specifications, user stories, process flow diagrams• Configured Salesforce Flow, approval processes, process builder, work flow rules, assignment processes, escalation processes, public groups, queues• Configured sharing model using sharing rules, owd, profiles, permission sets, sharing sets• Implemented Experience cloud using standard and custom components (including appexchange apps)• Configured and supported omni channel routing and territory management• Migrated data using Data Loader, Data Import wizard, Workbench Show less

• 

  Customertimes

  Aug 2020 - Jun 2023

  Lead Salesforce Consultant

  Working on various projects in Healthcare, Transportation, Telecommunications.• Communication with business and gathering requirements, converting them into technical tasks, technical decomposition; architecture desing to cover business needs• Management of project scope and release planning• Impact analysis on existing logic, technical solution design and it's implementation using SF declarative tools (Flow, Workflow, Process Builder, Approval Process)• Team leadership and mentorship• Creation of project documentation, including user-guides, workflow diagrams, user stories, mockups, POC• Data management, migration and backup (Data Loader, Data Import Wizard, Workbench)• Complex Reports and Dashboards creation for business analytics• Demo presentations and project status documentation preparation Show less

• 

  Canadian Sports Brand

  Jun 2023 - now

  Salesforce BA / Architect

  • Collaboration with key stakeholders, collecting and refining requirements• Converting business requirements into technical specs• Process mapping using Visio, Lucid• Creation of project documentation including process diagrams, user stories, technical design documents, key decision documents, traceability matrices, etc.• Salesforce solution design to comply with complex existing Salesforce setup and adhere Salesforce best practices• Salesforce implementation Experience Cloud (Community), complex flows, approval processes, sharing/security model, reporting, etc.• UAT and release planning• Using Jira, Confluence, Visio, Smartsheet, Lucid, TestRail tools Show less