Karina Smit

Experience

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  Frommeyer Medien

  Jan 2000 - Jan 2003

  Apprentice Media Designer

  In-firm training (apprenticeship) as a Media Designer for digital- and print media

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  MEDIUM Werbeagentur

  Jan 2003 - Jan 2005

  Mediengestalterin/Media Designer for Print Media

  • Creation of design templates according to corporate design standards• Creation of own designs according to client requests• Fine-drawing and pre-print production of design documents

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  MetaDesign

  Jun 2005 - Jan 2008

  Mediengestalterin/ Media Designer

  • Professional for PowerPoint presentations and editing of existing presentation documents• Conducting in-house training in PowerPoint and presentation techniques• Cooperation with other graphic designers for further processing of design files• Creation of design templates according to corporate design standards• Fine-drawing and pre-print production of design documents• Client list includes AUDI, Volkswagen (VW), Siemens and many more

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  Blue Star Dive and Resort

  Jan 2008 - Jun 2009

  Diving Instructor
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  ORCA Dive Clubs

  Jul 2009 - Apr 2010

  Diving Instructor
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  BlueWater Safaris

  Apr 2010 - Jul 2010

  Dive Guide
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  Oasis Marsa Alam

  Aug 2010 - Jan 2010

  Diving Instructor
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  RiffVilla Marsa Alam

  Jan 2011 - Aug 2012

  Guesthouse & Diving Manager

  • Supervision of guesthouse including housekeeping and kitchen• Check in and check out of guests including billing procedures and accounting• Bookings via email and answering booking requests• Guest relation and guest service• Training and hiring of new employees• Guiding guests on daily dives and conducting dive courses

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  Emperor Divers Hamata

  Jan 2012 - Sept 2013

  Dive Center Manager

  • Pre-opening and setup of the department• Involved in recruitment, conducting interviews, annual appraisals and internal training • Guest relation and consultation of bookings for the resort guests including handling guest complaints and reservations via email • Planning and organisation of daily smooth operation of the department including daily/monthly accounting• Creation of daily rosters of all employees as well as annual leave• Guiding guests on daily dives and conducting dive courses Weniger anzeigen

• 

  Emperor Divers Marsa Alam

  Aug 2012 - Jan 2012

  Operations Supervisor
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  COMO Hotels and Resorts

  Jan 2013 - Jan 2016

  Marine Sports Center Manager

  • Part of pre-opening team setting up the department• Part of hotel management team attending annual business plan meetings• Reporting directly to the General Manager of the resort• Supervision of 20 international employees• Involved in recruitment, conducting interviews, annual appraisals and internal training• Close cooperation with other departments of the resort (F&B, Front Office, Reservations)• Attending weekly meetings with the General Manager as well as department head and P&L meetings • Attending General Manager cocktail events to promote the departmental sales• Guest relation and consultation of bookings for the resort guests• Handling guest complaints and answering reservations via email• General billing and accounting procedures• Planing of financial budgets, manning budgets und capital expenditure• Planning and organisation of daily smooth operation of the department• Responsible of achieving annual KPIs• Supervision of standard operation procedures and writing all SOPs• Creation of daily rosters of all employees as well as annual leave• Manager on Duty in the resort and doing competitive analysis (SWOT) of competitors according to LQA Standards• Responsible for internal departmental trainings of the employees according to resort standards (SOPs) Weniger anzeigen

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  Kongresshotel Potsdam Am Templiner See

  Jan 2017 - Jan 2017

  Front Office Manager
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  RAS Service Group

  Jan 2018 - Jan 2019

  • Responsible for monitoring the operation of 3 nationwide locations together with the area managers on site as well as appr. 100 employees and clients• Planning and implementation of acquisitions of new residential- and office estates • Planning and organising the annual training plan• Ensuring Quality Management according DIN ISO Standards• Personnel and budget responsibility as well as complaint handling• Monthly control of the duty rosters as well as vacation planning and ensuring a smooth operation Weniger anzeigen

  • Operative Geschäftsleitung / COO

    Nov 2018 - Jan 2019

  • Area Manager Berlin

    Jan 2018 - Jan 2018
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  Charité - Universitätsmedizin Berlin

  Nov 2019 - Jan 2020

  Teamleitung für Patientenmanagement

  • Führung eines Teams von ca. 10-14 Mitarbeiter*innen, d.h. vor allem Personaldisposition und Personalentwicklung • Prozesse steuern und überwachen • Administrative stationäre Aufnahme von Patienten*innen im SAP • Professioneller und serviceorientierter Umgang mit nationalen und internationalen Patienten*innen, deren Angehörigen, Besuchern und mit anderen Berufsgruppen • Schnittstelle zu Stationsleitungen und anderen Berufsgruppen

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  S

  Jan 2021 - Jun 2022

  Online Design and E-Commerce Manager

  - Design and Admin of the Online Shop in Shopify/Pagefly- E-Commerce Management via Klaviyo- Print- and Graphic-Design for On- and Offline (Adobe Creative Suite & Canva)- Admin of Amazon Seller Central platform- Admin of the ERP system- Invoice Management

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  Omos media GmbH

  Jul 2022 - now

  Senior E-Commerce-Manager

  - Operational support and content maintenance of 5 online shops with Shopify- Conception, implementation and optimization of marketing activities using all common online marketing channels/tools- Ensuring a smooth and optimized Customer Journey and Experience- A/B-testing - SEO / SEA Optimization- Optimize UI / UX to increase CR- Setup and manage all Sales Funnels- Shopmanagement for Digistore24- Management of Amazon Seller Central Account & other Market Places- Setting up Multi-language Online Shops- Setup Product Information Management (PiM)- Bridge between marketing, IT, CRM and Performance Marketing- Solution focused work & self-taught- Workflow optimization & project managementBrands: Jasper Caven, MetaFlow, WonderFast, Floranutris Weniger anzeigen