
Timeline
About me
Director at American Express
Education

Saint paul's school, rourkela
2004 - 2006Hsc science
Chinmaya vidyalaya e.m school, rourkela
2003 - 2004Xth science
National institute of technology rourkela
2007 - 2011B-tech electronics & communicationsActivities and Societies: Member of Placement Committee Member of Mathematics Club

Indian institute of management, indore
2013 - 2015Post graduate diploma in management (pgdm)Activities and Societies: Senior Member, Pragat-I, Social Sensitivity Cell of IIM Indore
Experience

Reliance
Jul 2011 - Jun 2013Software developer - reliance jio infocomm limited (4g - lte venture of ril)LTE BASEBAND DEVELOPER- Researched, developed, and optimized downlink physical channels for 4G-LTE-TDD eNodeB- Performed simulations of 4G-LTE physical layer libraries, MIMO system and documented the results for leader’s approvals- Created software development documents and test reports for KT- Work modules: 3GPP LTE standards, Physical Broadcast Channel, Physical Downlink Shared Channel, Physical Multicast Broadcast channel, TI’s CCS and MATLAB- Platform Development Tools: TI’s Turbo Nyquist C66xx Boards, Code Composer Studio v5- Simulation and Testing: MATLAB, Agilent’s SystemVue, Aeroflex’s TM500 (UE Emulator)LTE PRODUCT DEVELOPER- Developed, integrated, and successfully tested the functional, performance and stability of multiple modules and features of 4G LTE Router- Led the framework to add various security features to the device- Created software design, development documents, test plans and test reports for documentation and approvals- Developed Web Graphical User Interface of the device for the end user Show less
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Bennett coleman and co. ltd. (times group)
Aug 2012 - Jan 2013Volunteer at teach indiaTeach India is a CSR initiative of The Times of India. British Council is knowledge partner of the initiative which is implemented on ground through partner NGOs. The initiative focuses on promoting volunteerism and imparting Spoken English skills to underprivileged youth to enhance their employability.For more information, visit http://www.itimes.com/teach-india

Wisdomkites services pvt ltd
Apr 2014 - May 2014Business development manager• Designed the product offerings & marketing strategy to increase the outreach with major educational institutes and students• Streamlined the day-to-day processes by optimizing operations and data management• Developed strong relationship with the business clientele and converting them into prospective customers

Zs associates
Apr 2015 - Feb 2016Associate consultant• Designed sales force objectives and incentive plans for 400+ reps of a major pharmaceutical client using Operational Analytics and structured problem solving techniques• Implemented strong operation and quality control processes to ensure faster and error-free solutions to the client• Designing and implementing continuous process improvements• Co-ordinated with the multiple stakeholders to analyze and transform data to client insights• Tools used: SAS, Excel and R

American express
Mar 2016 - now• Leading end-to-end lead prioritization strategy for 350 Sales colleagues across 5 Sales teams driving ~$3B incremental billed business• Managing partnership across multiple stakeholders across Marketing, Sales, Strategy, Capabilities, Decision Sciences, and Technology teams to deliver solutions at top speed• Developed training materials and collaborated to impart relevant trainings to the Sales colleagues• Launched Sales feedback initiative to create best in class Insights Suite to drive better conversation and engagement with US commercial customers• Collaborating with Tech team to implement real time trigger automation platform to significantly reduce prioritization delivery time from current 21 days to 1 day and eliminate any human error due to current manual process• Tools used - Hive, SQL, Excel, Powerpoint• Platforms used - Machine Learning Studio, Hive Terminal, Putty Show less • Implemented enterprise level gamer controls driving long term profitability with an estimated annualized acquisition cost saves of $25M• Collaborated across Marketing, Technology, and Modeling teams to implement control and presented regular impact reports to Senior Leaders• Implemented end-to-end logic for Pre-Qual to attract and convert high quality prospects, leading to higher conversion and approval rates driving estimated incremental billed business of $150M• Learned and implemented the logic in Java within the stipulated timeframe as per the requirement while working in close partnership across Risk, Technology and Marketing partners Show less
Director
Jan 2025 - nowSenior Manager
Feb 2022 - Jan 2025Manager
Mar 2020 - Jan 2022Assistant Manager
Feb 2018 - Feb 2020Business Analyst
Mar 2016 - Jan 2018
Licenses & Certifications
- View certificate

Fintech: foundations, payments, and regulations
University of pennsylvaniaMar 2025 - View certificate

Lean leadership skills, lean culture & lean management
UdemySept 2024 - View certificate

Introduction to management consulting
CourseraAug 2024 - View certificate

Presentation skills: master confident presentations
UdemySept 2024 - View certificate

Virtual teams: remote team management & leadership
UdemyOct 2024 - View certificate

Introduction to generative ai
CourseraJul 2024 - View certificate

Stakeholder management for project managers
UdemySept 2024 
Harvard leadership edge
Harvard business publishing corporate learningDec 2022- View certificate

Become a data scientist
LinkedinDec 2022 
American express & harvard new people leader program
Harvard business publishing corporate learningMar 2023
Honors & Awards
- Awarded to Ravi Baid JainAmerican Express Centurion Award 2024 American Express Co. May 2024
- Awarded to Ravi Baid JainGlobal Strategy & Operations Super Star Winner American Express Co Feb 2022
- Awarded to Ravi Baid JainGCMA Super Star Award American Express Co May 2019
- Awarded to Ravi Baid JainNational Finalists American Express Sep 2014 American Express Campus Centurion Challenge 2014
- Awarded to Ravi Baid JainIndian Academy Of Sciences Summer Fellowship Indian Academy of Sciences May 2010
- Awarded to Ravi Baid JainOPJEMS Scholar 2007-08 O.P Jindal and Sons Nov 2007
Languages
- enEnglish
- hiHindi
- orOriya
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