Experience

• 

  The home depot

  May 2020 - Sept 2021

  Customer service specialist
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  Divergent medical technologies

  Feb 2021 - May 2022

  Medical illustrator

  Works with product designers to create various instructional and marketing materials relating to the company’s products. Using Adobe Photoshop and Adobe Illustrator, develop highly visual, readable, and accurate illustrations to assist in teaching medical professionals in the use of the products, including application guides for umbilical clamps and associated cutters and radio frequency ID (RFID) tags.

• 

  Fleet feet

  Jul 2022 - now

  Oversee day-to-day operations, customer experience, and development of retail staff to ensure personalized, thoughtful fitting services for every customer. Responsible for retail financial objectives, marketing outreach campaigns, team training and education, inventory management, and customer relations. Responsible for store inventory maintenance, including receiving product, cycle counts, return authorization (RA) creation, purchase order (PO) management, and inter-store transfers. Ensured that customers receive an individual, personalized fit experience, including a 3D foot scan, gait analysis, and a brief interview to determine customers’ needs, desires, and budget.

  • Retail Experience Manager

    Feb 2023 - now

  • Inventory Coordinator

    Nov 2022 - Feb 2023

  • Outfitter

    Jul 2022 - Nov 2022
• 

  I2vision, inc.

  Jul 2023 - Aug 2023

  Medical illustrator

  Create high-quality illustrations of medical and cellular subjects to accompany physician research papers for publication.