Experience

• 

  Residence la baita - s.r.l.

  Apr 2015 - Jan 2019

  Cameriera
• 

  Leonardo da vinci comprehensive school

  Jan 2018 - Jun 2018

  Italian sign language teacher

  Academic internship as an Italian Sign Language teacher at “Leonardo da Vinci” Comprehensive School.

• 

  Francescana group

  Jun 2021 - May 2023

  - Welcoming guests, checking them in, and introducing them to the property through storytelling and a guided tour;- Assigning rooms to guests and issuing room keys;- Providing concierge services, such as booking tickets, tours and restaurants, arranging transfers and providing information about local attractions;- Preparing room bills, verifying payments and maintaining balance in the cash register and receipts;- Managing hotel and restaurants booking and reservations;- Figuring out tailor-made solutions according to guests requests and needs;- Keeping a tidy workspace and a professional/trustworthy attitude;- Checking guests out Show less Morning shift:- Greeting guests as they arrive at the restaurant for breakfast or brunch;- Maintaining a clean and inviting dining environment;- Guiding guests through the culinary offerings by explaining the diverse food options and introducing them to the experience concept;- Setting up the dining room before the service begins;Afternoon shift:- Welcoming guests, checking them in, and introducing them to the property through storytelling and a guided tour;- Assigning rooms to guests and issuing room keys;- Providing concierge services, such as booking tickets, tours and restaurants, arranging transfers and providing information about local attractions;- Managing hotel and restaurants booking and reservations;- Figuring out tailor-made solutions according to guests requests and needs;- Keeping a tidy workspace and a professional/trustworthy attitude;- Checking guests out Show less

  • Front & Back Office Agent

    Dec 2021 - May 2023

  • Front & Back Office Intern

    Jun 2021 - Nov 2021
• 

  Max mara fashion group

  Nov 2023 - now

  Executive secretary