Experience

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  Aviva plc

  Mar 2008 - Apr 2012

  Worked as part of a large team to deliver a new policy administration and personal lines underwriting system.During my time on this team, I progressed from junior test analyst, to UAT co-ordinator, managing a team of 20+ business testers based in Galway. Acted as the project Defect manager also, liaising daily with vendor teams both on-shore and off-shore. As my role evolved on the team, I became the senior Test analyst and subsequently moved in to Test Lead position,Following project Go Live, moved into Production Support Test Lead. Co-coordinating and managing all production releases with a team of 10 UAT business testers. Show less

  • Test Lead, Test Analyst & Defect Co-Ordinator

    Jan 2009 - Apr 2012

  • Test Analyst

    Mar 2008 - Dec 2008
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  Sqs

  Apr 2012 - Sept 2015

  Senior Test Consultant with SQS Ireland, consulting into the Utility, Banking and Financial industries. Test Consultant with SQS - consulting into utilities industry.

  • Senior Test Consultant

    Nov 2013 - Sept 2015

  • Test Consultant

    Apr 2012 - Oct 2013
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  Sse airtricity

  Apr 2012 - Oct 2013

  Test Lead across multiple projects including maintenance and CR releases and strategic projects for the business.Test strategy, planning across all projects. Created detailed test estimates for test preparation and execution across SIT and UAT test streams. Managed UAT testers across 12 business departments. Liaised daily with project management, developers and business analysts, including third party vendors. Senior Test Analyst on SIT team. Role involved test suite creation and execution, UAT support for multiple business departments during test preparation and execution,Management of all defects from open, through to resolution and closure.

  • Test Lead

    Apr 2013 - Oct 2013

  • Senior Test Analyst

    Apr 2012 - Apr 2013
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  Central bank of ireland

  Nov 2013 - Jun 2015

  Test manager

  Test Manager on a large programme for the Funds Industry. Responsible for all functional and non-functional test across the programme. Role involved managing SIT and UAT test streams along with non-functional testing including Security, Performance and Penetration.Responsible for defining Testing Strategies and Test Processes for the programme.Liaising daily with multiple business team members and third party vendor management and development team.Involved also in the full roll out of a QA policy for the Central Bank of Ireland across multiple projects and business streams.Client Engagement Manager for SQS within Central Bank since January 2015. Role involved managing all resources on site, requests, client management. Acted as test programme manager, engaging in new projects. Involved in initial QA engagement on these projects, reviewing requirements, estimating, resource profiling, test plans and strategies prior to assignment of QA team. Acted as point of contact for projects following handover for escalations related to QA. Show less

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  Fenergo

  Oct 2015 - now

  Head of QA for the Professional Services department at Fenergo. Responsible for the implementation and continuous adaption of QA processes for the Professional Services department.

  • Director of Product Operations

    May 2024 - now

  • Business Manager Director to Chief Customer Officer, Fenergo

    Oct 2023 - May 2024

  • Business Manager Director to COO & CCO Americas, Fenergo

    Sept 2022 - Sept 2023

  • Director of QA and Delivery Operations

    Jul 2019 - Sept 2022

  • Director of QA Practice

    Oct 2015 - Jul 2019