Experience

• 

  Sdmanagement

  Jul 2014 - Dec 2016

  Event coordinator

  -Koordynacja działań organizacyjnych-Koordynacja wydarzeń online / offline-Pomoc w organizacji wydarzeń do 10 000 osób-Delegowanie zadań-Prezentowanie grupy podczas wydarzeń branżowych-Zarządzanie zespołem projektowym do 10 osób.

• 

  Esl - turtle entertainment

  Mar 2017 - Mar 2017

  It support iem katowice 2017

  - Preparation of computer stations- Windows 7/10 troubleshooting- First line of customer service- Assistance in creating network infrastructure and basic troubleshooting

• 

  Esl - turtle entertainment

  Feb 2018 - Mar 2018

  It support iem/esl one katowice 2018

  - Preparation of computer stations- Windows 7/10 troubleshooting- First line of customer service- Assistance in creating network infrastructure and basic troubleshooting

• 

  Esl gaming polska

  Jun 2018 - Feb 2020

  Junior it specialist

  - End user support ~ 250 people (Windows 10, Android, iOS)- User management in Active Directory - GPO, LDAP- Configuration and administration of network devices - AP, L2 / L3 switches- Basic configuration and firewall management- Managing mobile devices through the MDM system(Cisco Meraki)- End user support, ~ 150 people- Inventory of IT resources- IT Helpdesk

• 

  Ing tech poland

  Feb 2020 - Jun 2021

  Junior devops engineer (it support)

  - Installation and configuration of workstations and software in accordance with accepted procedures- Direct and remote technical support for users in the field of: system software (Windows / MacOS), computer hardware and peripherals (printers / projectors / multifunction devices), computer and telephone networks, Adobe products, Office365 (~ 2000 people)- Working in the change / incident management system- User management in Active Directory- Coordination and preparing onboarding process for new joiners- Coordination of the migration process to OneDrive- Manage multiple open topics and prioritize simultaneously- Mobile device management- Managing distribution lists- License management- Creating and updating documentation.- Implementation of new solutions to improve everyday processes.- Administration of third party vendor applications Show less

• 

  Grass valley

  Jul 2021 - Nov 2021

  It service desk analyst

  - 2nd line of support- Installation and configuration of workstations and software in accordance with accepted procedures- Direct and remote technical support for users in the field of: system software (Windows / MacOS), computer hardware and peripherals, Adobe products, Office365- User management in Active Directory - GPO, LDAP- Coordination and preparation of the onboarding process for new employees- Management of mobile devices in the MDM system(MobileIron)- Creating and updating documentation- File server management Show less

• 

  Te connectivity

  Dec 2021 - Jun 2024

  It infrastructure analyst

  - 2nd and 3rd Line of Support- Intune - Configuration profiles/Conditional access/Autopilot- User and group management in ActiveDirectory/MicrosoftEntraID- iOS / iPadOS / Android device enrollment - work profile (MDM / MAM)- Solving problems related to Windows 10- Cooperation with various IT support teams within the company- File and print servers management (Windows servers)

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  Constantia flexibles

  Jul 2024 - now

  It client management engineer