Experience

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  Give and go prepared foods

  Oct 2020 - Nov 2020

  Packaging specialist
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  Ups

  Nov 2020 - now

  Operations supervisor

  • Managed day-to-day operations ensuring maximum efficiency and accuracy.• Supervised team of 30+ personnel during normal period and 50+ in peak season including training, shift planning, and operational coaching.• Managed courier and sort operations ensuring daily performance targets and on-time deliveries.• Handled SLA tracking, courier shift scheduling, and cost control initiatives for optimal margin performance.• Collaborated with finance, account management, and customer service to streamline delivery workflows.• Negotiated delivery strategies and operational coverage with internal routing teams to control cost• Optimized workforce planning through dynamic presort strategies, enhancing operational efficiency. Show less

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  Asl global logistics

  Aug 2023 - Sept 2024

  Warehouse supervisor

  • Led daily warehouse operations including inbound/outbound logistics and real-time WMS-based inventory management.• Oversaw documentation accuracy for compliance and transparency.• Managed courier interactions, resolving delivery delays with precision.• Coordinated cost tracking to support courier budget adherence and performance metrics.