Experience

• 

  Cognizant

  Jun 2014 - May 2016

  Programmer analyst

  -Creation of Test Scenarios and Test cases for Application Testing-Performed testing by running scripts through SOAP UI-Execution of Test Cases Using Guidewire Policy Centre System-Logging and Tracking defects in JIRA

• 

  Hcl technologies

  Jun 2016 - May 2021

  - Project analysis, including documenting business requirements, detailing issues and risks, and drafting business processes and data flows- Work with business partners to design and implement enhancements to existing processes, introduce new processes and/or toolsets, and engage in process re-engineering- Identify gaps between applicable requirements and current procedures/controls and participate in driving resolution of mitigating controls- Develop Robotic Operating Models for client's COE Setup and implement solutions that enhance the client experience, improve efficiency and controls- Define User Acceptance test plans and test cases, coordinate and execute user acceptance testing and interpret, assess, and communicate results to enable signoff on deliverables- Support all phases of major initiative development from concept through tangible deliverables. Adept in both Waterfall and Agile Delivery Methodologies.- Manage projects, developing project plans, and monitoring performance.- Prioritize initiatives based on business needs and requirements.- Serve as a liaison between stakeholders and users Show less - Played a key role in the design of 'In - House OCR Integrated Work Flow' Solution for a Credit Operations client and drove impressive improvements in performance through rigorous testing. Successful in reducing the 10 page document processing time from 30 min to 3 min on an average.- Enabled a Banking Client to set up RPA COE. Established a Target Operating Model, Governance, Support Model and created Automation Playbooks. Implemented Agile Delivery methodologies in the RPA Delivery Lifecycle.- Led the team in preparing RPA proposals. RFPs, Implementation Plans and Technology Roadmaps as a part of the engagement.- Worked along with clients for Process Re-engineering and increasing Operational efficiency using Six Sigma Principles.- Closely worked with key Business Stakeholders during all phases of Delivery Lifecycle such as Project Platform Readiness, Solution Design, SIT, UAT, Deployment and Hypercare.- Conducted and organized workshops to upskill Team members. Show less - Conducted Initial Process Assessment (IPA) for Irish Banking client.- Probed SME for understanding the process and identify exception and optimization opportunities.- Responsible for designing RPA solutions.- Prepared PDD, SDD and test plans for the proposed automation.- Responsible for defining test strategy for the engagement. - Proposed Fuzzy Logic for Name matching (check rules)- Delivered quality artifacts, effective functional and business scenarios testing leading overall project time. - Worked as a Change Agent to allow smooth transition between Operations and technology team. Show less

  • Deputy Manager

    Oct 2020 - May 2021

  • Associate Manager

    Jul 2019 - Sept 2020

  • Lead Business Analyst

    Dec 2018 - Jun 2019

  • Senior Business Analyst

    Oct 2017 - Nov 2018

  • Business Analyst

    Jun 2016 - Sept 2017
• 

  Goldman sachs

  May 2021 - Feb 2023

  - Collaborated with stakeholders to drive product strategy and define product roadmap through analysis of customer requirements, market and technology trends- Developed crisp requirements and user stories for product development while managing, ranking and prioritizing the backlog- Organized training and enablement workshops to create embedded designers with innovation and automation mindset- Played a key role in the launch of Fraud processing platform in record time of 4 months, which led to reducing average handling time by 35%- Led firm wide initiative of Salesforce platform adoption to enhance client relationship management, enable unified client view and generate powerful insights through analytics and reporting Show less

  • Vice President

    Dec 2022 - Feb 2023

  • Senior Associate

    May 2021 - Dec 2022
• 

  Wells fargo

  Mar 2023 - Oct 2024

  Senior digital product manager | sr. avp
• 

  Adobe

  Nov 2024 - now

  Digital transformation manager