Experience

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  Jensen holding group, llc

  Jan 2005 - Dec 2009

  Managing member

  Oversaw daily management of family-owned business operating quick-service franchise restaurants. Onboarded and trained staff and sales teams, managed inventory, led marketing initiatives, and controlled various HR functions such as payroll, P&L, and business accounting. ♦ Successfully ran two retail locations with combined monthly sales revenue of $60K+.

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  Fargo police department

  Aug 2009 - Jun 2016

  I led the fraud and arson criminal investigations for the Property Crimes Team as part of the overall Criminal Investigations Unit. I also mentored and coached the junior detectives, managed an extensive caseload, and drafted/delivered search warrants and subpoenas for financial records.♦ Served as Designated Fire Investigation Technician (International Association of Arson Investigators). I was selected to serve on the Field Services Unit across the evening and night shifts. I was a first responder, acting quickly to answer any crisis/emergency situations and lead the initial investigations of any criminal activity complaints/reports. ♦ Mastered Incident Command System structure, application, and protocols before quickly advancing to Crime Scene Investigator role.

  • Police Detective

    Sept 2013 - Jun 2016

  • Patrol Officer

    Aug 2009 - Sept 2013
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  North dakota department of financial institutions

  Jun 2016 - Jun 2017

  Financial institutions examiner

  I prepared and conducted the examination reports, identified any irregularities or atypical transactions, and made recommendations for further investigation, corrective actions, remediation, and/or compliance security measures. I also performed financial record examinations for the state licensed banks with up to $4.5B in assets. ♦ Consulted compliance teams on opportunities for operational policy improvements such as risk/fraud mitigation strategies and enhanced auditing processes with review data and findings. Show less

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  Electrical components international

  Jun 2017 - Oct 2021

  Full P&L and KPI scorecard responsibility for division across 4 regional manufacturing plants. Coordinate labor, material, and capital investment to meet and exceed financial expectations. Communicate high level status of projects and initiatives with customers and internal stakeholders. Implement Lean and best practice manufacturing processes to improve efficiency, quality, and delivery. Successfully manage recertification of ISO 9001:2015 audit through Quality Management System and continuous improvement. Show less I coordinate all cross-functional support for the new and replacement product launches aligned with the customers’ needs. I secure high-quality design and assembly across all the product production phases/lifecycle. I interface directly with the customers and key stakeholders in order to provide project progress updates. I conduct operations and performance data analyses, sales revenue forecasting, and manage the workflow allocation across all four plants in order to secure the production deadlines and timely deliveries. ♦ Oversee and run multiple, independent projects concurrently with custom-built tracking tools—allowing team members to plan and schedule activates according to project timelines. ♦ Navigate strict deadlines by prioritizing and expediting delayed functions to ensure timely delivery.♦ Successfully generate $10M revenue portfolio in new product launches on an annual basis.♦ Automated project status communications and improved visibility by creating and launching customer portal. Show less

  • Operations Manager

    Mar 2021 - Oct 2021

  • New Product Introduction & Process Control Manager

    Jun 2017 - Mar 2021
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  Amazon

  Oct 2021 - now

  Operations manager

  * Support, mentor, and motivate salaried and hourly workforce.* Lead large-scope projects with site and regional impact.* Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance.* Manage safety, quality, productivity, and customer delivery promises.* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives. Show less