
Timeline
About me
Regional Program Manager @ Amazon | MEd, Lean, Six Sigma
Education

Grand canyon university
2016 -Master of education - med special education and teachingMagna Cum Laude Honoree; 3.88 GPA, Deans List

Northern caribbean university
2008 -Bachelor's degree business administration and management, generalIntercollegiate Division 2 Men’s Soccer Student – Athlete/Team Captain.
Experience

Nyc department of education
Feb 2016 - Jun 2019Special education teacherIndividualized Education Plans (IEPs): Develop and implement Individualized Education Plans (IEPs) for each student based on their unique learning needs and goals. Collaborate with parents, special education team members, and related service providers to create comprehensive IEPs.Instructional Planning: Design and deliver appropriate instructional materials and activities that align with students’ IEPs and academic standards. Utilize a variety of teaching strategies, accommodations, and modifications to address diverse learning styles and abilities.Classroom Management: Create a positive and inclusive classroom environment that fosters a sense of belonging, respect, and engagement. Implement behavior management techniques and strategies to promote positive behavior and minimize disruptions.Data Collection and Progress Monitoring: Regularly assess and track students’ academic progress and individual goals. Use data-driven insights to make informed instructional decisions and adjustments to meet student needs.Collaboration and Communication: Work closely with general education teachers, related service providers, and support staff to coordinate and integrate special education services within the classroom and school community. Communicate effectively with parents/guardians regarding students’ progress, challenges, and achievements.Professional Development: Stay informed about best practices, current research, and developments in the field of special education. Engage in ongoing professional development to enhance teaching skills and knowledge.Compliance and Documentation: Maintain accurate and up-to-date records, including IEP documentation, progress reports, and behavior tracking. Adhere to federal and state regulations, as well as district policies, regarding special education services. Show less

Broward county public schools
Aug 2019 - Nov 2019Ese support facilitator• Develop and adapt curriculum and testing materials to meet the needs of teachers and students.• Provide consultation services to general educators on best practices related to instruction of students with disabilities as well as specific, differentiated instructional strategies for use with individual students in accordance to their IEP.• Review and analyze data on retention and student experience to develop strategies geared towards improving the system/process.• Facilitate orientation and training classes; communicate policies and procedures to all stakeholders as needed.• Update learning resources to ensure that accurate and useful information is disseminated for training schools and other training aids/visuals.• Perform and promote all activities in compliance with the equal employment and non-discrimination policies of The School Board of Broward County, Florida. Show less

Amazon
Nov 2019 - now• Mentor Amazon delivery station staff in lean principles and drive adoption of standard work system into the daily work and habits of delivery station staff.• Support network level excellence in six sigma and lean practices through designing and implementing systems, metrics, and programs that drive adoption and continuous improvement.• Support process improvements, best practice sharing, and standardization across all Amazon Logistics processes using Lean principles.• Provide metrics inputs to various reporting decks.• Communicate key performance indicators to the Fulfillment Centers (FCs) in support of network objectives.• Supplement the efforts of those members of the ACES Process Improvement team members whose primary focus will be Standard Work implementation.• Collaborate with counterparts in other ACES functional areas (Safety, Quality, Learning, Loss Prevention) as well as the Operations Engineering team and DS Launch SME team to drive standardization, documentation of core process elements to support network growth, and scale.• Support the work of ACES teams working to improve the vision, content, and delivery of ACES Training program Show less • Analyze and understand data to suggest improvements for training and operations.• Implement and execute training programs for associates, managers, trainers and others (i.e., participating in and conducting needs analysis, skills development classes, cross-training, etc.).• Facilitate orientation and training classes; communicate policies and procedures to managers and new employees as needed.• Ensure that the Learning Department creates/updates accurate and useful information for Training schools, PMVs, SJIs, and other training aids/visuals.• Actively seek, clarify and understand information from Operations and Area Managers that leads to an understanding and ownership of Trans performance goals and required YOY improvements. Provide training assistance where necessary in order to achieve these goals. Fully understand workflow, daily production goals and reports used to drive the business.• Ensure and drive best practices standardization across all departments and sites.• Collaborate with counterparts in other Learning functional areas (Safety, Quality, ACES, Loss Prevention) as well as the Operations Engineering team and DS Launch SME team to drive standardization, documentation of core process elements to support network growth.- Track and communicate Learning Department goals, assignments and progress locally and at a network level.• Ensure network standard training programs are implemented and consistently utilized as required in the fulfillment center Show less • Responsible for the overall safety, quality, performance, customer experience and people development for all delivery station operations.• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.• Problem-solves for closing gaps between performance and goals.• Drives vision for station team and creation of quality initiatives, process change initiatives and other lean initiatives to enable their functional area and ultimately each DS to meet and exceed business plan.• Presents operational metrics regularly to the senior leadership team. Hires and develops top talent. Creates and implements a talent plan for each site including talent acquisition, performance and career management, learning and development, succession planning, and employee engagement.• Cultivates strong culture and engagement throughout all levels of the delivery station teams• Leverages the Senior Ops, Ops, Area and Shift Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area Show less
Regional Program Manager (AMZL ACES)
Aug 2023 - nowRegional Learning Manager
Mar 2021 - Aug 2023Operations Area Manager
Nov 2019 - Mar 2021
Licenses & Certifications

Cpr & aed
American red cross
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