Experience

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  Idb capital limited

  Aug 2018 - Jul 2021

  Information technology administrator
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  Kenya development corporation

  Jul 2021 - Nov 2021

  Information technology assistant
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  Rafiki microfinance bank

  Nov 2021 - Jun 2024

  Senior officer it infrastructure

  Datacenters, Networks, solution architect and Enterprise solutions enthusiast.

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  Abc bank group

  Jun 2024 - now

  It infrastructure and support

   Handling of day-to-day ICT problems related to the Core Banking Applications (level 1 & Level 2 support) Network System troubleshooting and diagnosing faults within the network. Active Directory server administration, support and management  Testing and evaluating new technologies. Reports recording and Upgrade of system within ICT infrastructure. Conducting monitoring and maintenance of computer devices and network devices. Installing, configuring and maintenance of network servers and systems and virtualization for reliable operation of Data Centre activities. Providing documentation and technical specifications to ICT staff for planning and implementing new or upgrades of IT infrastructure. Performing server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly. Monitoring data centre health using pre-existing management tools and responding to hardware issues as they arise; help build, test, and maintain new servers as needed, responsible for capacity, storage planning, and systems performance for the virtual environment. Performing or delegating regular backup operations and implementing appropriate processes for data protection, disaster recovery, and failover procedures. Supporting and implementing network and systems security policies and procedures, systems patching and upgrades, protection against malware, malicious activity and unauthorized access. Sustaining network integrity, server deployment, and security, administering email security and data storage. Maintaining internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments. Show less