Aryan Raj

Aryan raj

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location of Aryan RajPatna, Bihar, India
  • Timeline

  • About me

    Human Resources profession

  • Education

    • Ihm hyderabad

      2020 - 2023
      Bsc hospitality administration/management
    • Indira gandhi national open university

      2020 - 2023
      Bhm hospitality administration/management
  • Experience

    • Itc hotels

      Aug 2021 - Nov 2021

      FRONT OFFICE• Compute bills, collect payments, cost charges, adjustments and make changes accurately for the guests.• Responsible for checking in guests, making and confirming reservations in a timely manner and guaranteeing a high level customer service. • Answering inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dinning, or entertainment. • Receiving and resolving guest complaints in a manner consistent with company policy. • Transmitting and receiving telephone messages and sets up guests wake-up calls.• Managing some customer service and administrative tasks to resolve customer issues quickly and efficiently.• Thoroughly for checking in guests, making and confirming reservations in a timely manner and guaranteeing a high level of customer service .Housekeeping• Respond to guest requests and resolve the questions or complaints.• Update status of guests and resolve questions or complaints.• Update status of guest rooms on assignment sheet• Greeting guests and responding to queries in person, when needed.Food and Beverage Service• Inspection of suites prepared ready for guests, individualizing for arrival. • Greeted guests and escorted them with future wishes while they are here at our hotel.• Delivered all room service order requested by guests. Show less

      • Industrial Trainee

        Aug 2021 - Nov 2021
      • Internship Trainee

        Aug 2021 - Nov 2021
    • Itc hotels

      May 2023 - Oct 2023
      Human resources coordinator

      Handling Talent Acquisition

    • Bliss chocolates

      Apr 2024 - Jul 2024
      • OJT in People and Culture

        Apr 2024 - Jul 2024
      • Human Resources Coordinator

        Apr 2024 - Jul 2024
    • Aniar placement services

      Oct 2024 - now
      Recruitment specialist
  • Licenses & Certifications

    • Goethe-zertifikat a1: fit in deutsch 1

      Goethe-institut e.v.
      Nov 2024
    • Certificate of membership - rotary international

      Rotary international
      May 2023
    • Training fundamentals

      Typsy
      May 2023
      View certificate certificate
    • Workplace bullying and harassment

      Typsy
      May 2023
      View certificate certificate
    • Internship

      Itc hotels
      Nov 2021
    • Ielts

      Ielts official
      View certificate certificate
    • Akademische prüfstelle

      Federal office for migration and refugees
      Nov 2024