Experience

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  Itc hotels

  Aug 2021 - Nov 2021

  FRONT OFFICE• Compute bills, collect payments, cost charges, adjustments and make changes accurately for the guests.• Responsible for checking in guests, making and confirming reservations in a timely manner and guaranteeing a high level customer service. • Answering inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dinning, or entertainment. • Receiving and resolving guest complaints in a manner consistent with company policy. • Transmitting and receiving telephone messages and sets up guests wake-up calls.• Managing some customer service and administrative tasks to resolve customer issues quickly and efficiently.• Thoroughly for checking in guests, making and confirming reservations in a timely manner and guaranteeing a high level of customer service .Housekeeping• Respond to guest requests and resolve the questions or complaints.• Update status of guests and resolve questions or complaints.• Update status of guest rooms on assignment sheet• Greeting guests and responding to queries in person, when needed.Food and Beverage Service• Inspection of suites prepared ready for guests, individualizing for arrival. • Greeted guests and escorted them with future wishes while they are here at our hotel.• Delivered all room service order requested by guests. Show less

  • Industrial Trainee

    Aug 2021 - Nov 2021

  • Internship Trainee

    Aug 2021 - Nov 2021
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  Itc hotels

  May 2023 - Oct 2023

  Human resources coordinator

  Handling Talent Acquisition

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  Bliss chocolates

  Apr 2024 - Jul 2024

  • OJT in People and Culture

    Apr 2024 - Jul 2024

  • Human Resources Coordinator

    Apr 2024 - Jul 2024
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  Aniar placement services

  Oct 2024 - now

  Recruitment specialist