Experience

• 

  Fatima enterprises

  May 2006 - Jan 2008

  Senior computer operator

  • Prepare the daily Production Reports.• Prepare the salary and overtimes on Payroll system.• Coordinate with Management to make Report of ISO 9001 for Annual Audit.

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  Army public school and college

  Feb 2008 - Jan 2009

  Computer teacher

  • Teach the Basics of Computer to Junior Section.• Maintain the Daily Monthly and yearly teaching Records of school.• Manage Computer Laboratory for the students.

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  Mj10 ltd

  Jun 2009 - May 2010

  Search engine optimizer

  • Install & test the different software on computers.• To feed the data in Computer online portal.• Make Blogging, Social Bookmarking, Link Wheeling, Article Submission.

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  Jazz (previously known as mobilink)

  May 2010 - Dec 2016

  • Manage & provide support in term of employee performance/documentation/conflict management• Manage and handle a team of 18 CCRs to achieve qualitative and quantitative targets as assigned• Conduct one to one coaching and appreciation session with team members• Initiate and follow up on performance improvement plan of team members• Provide feedback to the management and team Leader on issues and challenge w.r.t job• Perform other duties/special tasks as assigned by Management• Ensure team is aware of Company’s policy, procedure and code of conduct• Ensure careful handling of all resources provided to team Show less

  • Operation Support Executive

    Mar 2014 - Dec 2016

  • Team Coordinator – Mobilink, Pakistan

    Feb 2012 - Mar 2014

  • Customer Care Officer – Mobilink, Pakistan

    May 2010 - Feb 2012
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  Ahmed engineering

  Jan 2017 - now

  - Monitors and directs staff activities to provide timely services to other work units and ensure efficient daily operation of the work unit.- Participates in meetings and conferences to obtain information regarding assigned work unit issues and programs.- Trains and evaluates staff by conducting semi-annual or annual employee evaluations as they grow within the organization.- Supervises the work units and monitors their activities including interviewing employees, providing training, scheduling and assigning work, establishing performance measures, evaluating work performance and providing feedback and guidance.- Initiates efforts to make office more cost effective and review processes for cost saving.- Prepares the necessary and required documentation including monthly, quarterly and annual reports and maintain all administrative paper files. He also advises the program specialists on their maintenance of the programmatic files. Show less

  • General Manager

    Feb 2019 - now

  • Administration Manager

    Jan 2017 - now