
Timeline
About me
Lead Quality Assurance Engineer CSPO® | CSM® | ISTQB® | ISEB® | The Fundamentals of Digital Marketing
Education

Padre conceicao college of engineering
2006 - 2010Bachelor's degree information technology
Experience

Open destinations
Jan 2011 - Jan 2013Qa engineerProject#1: Travel StudioResponsibilities:Installing and setting up Travel Studio, conducting successful execution, evaluation, and review of test cases. I created both manual and automated build processes and performed web service testing using SOAPUI Pro and data validation using SQL. Additionally, I created process map flowcharts and documented the System Release Form (SRF) for new development releases. My responsibilities also included performing GUI, system, regression, and acceptance testing on Travel Studio's desktop, client-server, and web applications.Project#2: Directline holidaysResponsibilities: In charge of ensuring browser compatibility through the development and execution of detailed test plans and cases, serving as a liaison between the development and testing teams. Conducted thorough user acceptance testing on the platform and provided daily bug reports to the client. Show less

Webware.io
May 2013 - May 2015Qa engineerResponsible for creating and executing test scripts, conducting browser compatibility testing, and performing UI and mobile responsive testing. Represented the QA team for the theme development team. Tested various payment gateway integration's, including PayPal, CC Avenue, Pay U, and Stripe, and tracked and reported defects using JIRA. Contributed to end-to-end testing as directed by the manager and participated in daily scrum meetings.

Accenture in india
May 2015 - Feb 2018Test engineering sr. analystProject#4: HP Digital Seller Responsibilities:Responsible for conducting test planning, preparing test cases, executing them, managing defects, and creating RTM. I was also actively involved in comprehensive end-to-end system testing, as well as managing JIRA activities. Additionally, participated in daily scrum meetings, took charge of onshore status calls, and provided regular reporting on the status of defects. Project#3: Box Responsibilities:Responsible for the preparation and execution of test cases, managing defects, and creating the RTM. I also took part in handling defect calls with the onshore business analyst and test manager, and reported on defect status. I was involved in conducting end-to-end testing on Salesforce and creating automated scripts using Selenium. Project#2: CAS (customer administration system) Responsibilities: Preparing test cases, executing them, and logging defects on MTM for CAS application. I participated in the requirement status call with the business analyst and handled UAT defects and calls with stakeholders . Additionally, I was involved in end-to-end system testing and performance testing using the Swagger UI. Project#1: Virgin MediaResponsibilities:As a lead for a team of 6 QA members, I was responsible for various tasks such as estimating projects based on available initial documentation and reviewing project documentation to identify high-risk areas, issues, and dependencies. In addition, I reviewed test procedures, test scenarios, and scripts to ensure complete test scope for each project. I was also involved in creating and updating knowledge transfer documents for Boost and TMMI 5 process. I worked on updates for the VMTS WIKI and handled all QC updates and report generation, as well as working on the RTM. I was also involved in comprehensive system testing and worked on MyVm, a self-care portal for Virgin Media customers who have broadband, TV, phone, and mobile services. Show less

Idox transport
Apr 2018 - Aug 2021Sr. quality assurance engineerLed the Bristol (IoT) stop display project and managed the QA team. My responsibilities included test planning, preparation, execution and defect management, as well as the creation of RTM. I was actively involved in end-to-end system testing and handled JIRA & BugNet activities, conducting defect triage calls, and reporting defect status. My expertise also extended to the implementation of QA best practices across the organization, and I was involved in scrum activities. I worked closely with the project owner in backlog management and ensured the continuous delivery of features. I had experience in preparing and presenting various metrics to management for Delivery Assessment. I also took the initiative to coach the team in agile practices, placing a greater emphasis on individuals and interactions over process and tools. I tested real-time data using the simulator and API data using Postman. Additionally, I led The IDOX VOICE team in Pune, India and participated in QA interviews and was involved in the Hiring Process. Show less

Globant
Aug 2021 - nowLead quality assurance engineerProject 2 # EY AssessTasked with conducting sanity tests on the revamped EY Assess Application to ensure continuity of functionality despite infrastructure modifications. Key responsibilities included devising comprehensive test plans, providing QA estimations, executing end-to-end test cases, overseeing regression testing, and managing defects. Regular communication was maintained through the submission of daily QA status updates and summary reports to the manager. Collaborated closely with the offshore EY team and managed test activities efficiently through Azure DevOps, facilitating test management and bug reporting.Project 1 # Microsoft Holland ForzaIn my capacity as the Lead of the Microsoft Holland Forza QA team, my focus was on enhancing the quality assurance process to boost efficiency, elevate quality standards, and refine testing methodologies. This involved spearheading initiatives aimed at building, nurturing, and guiding a top-performing QA team, fostering an environment of excellence and collaboration. I conducted regular performance evaluations and provided constructive feedback to both the team and individual mentees, ensuring continuous improvement and growth. Managing team performance and leveraging Azure DevOps for streamlined test management and bug reporting were integral to my role. Additionally, I played a hands-on role in test planning, execution, and defect resolution, while also contributing to QA interviews and the recruitment process to ensure the team's continued success. Show less
Licenses & Certifications

Iseb-business analysis (foundation)
Bcs, the chartered institute for itMar 2017- View certificate

Project management
UdemyApr 2020 - View certificate

Improving your listening skills
LinkedinApr 2020 - View certificate

Cert prep: project management professional (pmp)®
LinkedinMay 2020 - View certificate

Agile testing
LinkedinApr 2020 - View certificate

Leadership foundations
LinkedinMay 2020 - View certificate

Agile project management;agile delivery
UdemyApr 2020 - View certificate

The fundamentals of digital marketing
The open universityApr 2020 - View certificate

Certified scrummaster® (csm®)
Scrum allianceJun 2021 - View certificate

Istqb foundation level (ctfl)
Istqb - international software testing qualifications boardOct 2014
Honors & Awards
- Awarded to Sonam NaikPat on the back Globant Dec 2022
- Awarded to Sonam NaikAccenture Celebrates Excellence Award - Jun 2016
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