Experience

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  Radio nuansa

  Jan 2010 - Jan 2010

  Radio announcer
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  Xpress air inc

  Jan 2011 - Jan 2012

  Flight attendant

  • Providing information, guidance, and assistance for safety and comfort to passengers on board aircraft• Attending the “brief” and act on it• Conducting safety check before flight• Greet customers, check their tickets and accompany them to their seat• Prepare and serve drinks and food to passengers• Present emergency equipment and give instructions• Monitor and secure the cabin regularly• Comply with all aviation rules and regulations for safety and protection• Assist passengers and cabin crew during emergency situation• Provide special help to passengers with special needs (children, disabled persons, elders etc)• Submit analytic reports concerning flight incidents Show less

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  Pt grahawita santika (santika hotels & resorts)

  Dec 2013 - Nov 2016

  •Getting the business to the company, meet its budget targets and achieve the target room-night and revenue.• Maximizing profit potential, analyzing all sources of business and develop it with the potential benefits as possible. • Provide reports to the General Manager / Hotel Manager any complaints, comments or suggestions obtained from the guest / client is likely to be able to improve the performance of the hotel. • Conducting market surveys and collect marketing intelligence competitor hotels to be informed to General Manager / Hotel Manager so concerned informed market developments. • Participate in trade shows and sales promotions that are assigned by superiors. • Doing business traveler to identify business opportunities and build / develop relationships with key accounts and key person. • Maintain a good relationship with travel agents, commercial accounts, and related parties to the cooperation with the hotel. • Communicate with the Front Office and Food & Beverage to ensure that guests are served as well as possible. • Participate in a variety of social activities, an organization to promote the hotel and enhance personal abilities.• Responsible for promotion and advertising, in accordance with what is instructed by superiors. • Negotiate with the client. • Determine the definition and the privileged guests a VIP, VVIP and special treatment. • Innovative and creative with new ideas in carrying out duties and responsibilities. Show less • Reading log book.• Check the list of guests who will arrive today (today Expected arrival the guest).• Make a daily VIP list.• Setting up a complimentary VIP order.• Prepare rooms for VIP guests.• Adjust the existing data on VIP list with data on information rack and room rack.• Check the date of birth to be given a birthday cake.• Filling check list GRO.• Handle the arrival of VIP guests (registration in the rooms).• Say hello to all the guests.• To handle guest complaints.• Check out the VIP room reservations for tomorrow.• Social time with guests.• Welcoming the arrival of party guests.• While the task is done periodically, namely:• Creating a resident VIP guest list (3 days).• Make a long list of guest staying (2 weeks).• Make a long list of guest staying on a weekly basis. Last to be invited by the management in the event happy hours.• Make monthly report (once a month).• Creating a guest report questionary report (once a days/ month).In addition to perform daily tasks or periodic, GRO also has tasks performed incidental namely tasks performed if guests require such services, duties include:• Ensuring guests air ticket / ticket reconfirmed the airlines.• Booking air tickets.• Doing table manner.• Welcoming party guests.• Country escort guests who will eat at the restaurant. Show less

  • Sales Executive goverment

    Dec 2014 - Nov 2016

  • GRO ( Guest Relation Officer)

    Dec 2013 - Dec 2014
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  Sriwijaya air

  Oct 2016 - Mar 2017

  International flight attendant

  • Providing information, guidance, and assistance for safety and comfort to passengers on board aircraft• Attending the “brief” and act on it• Conducting safety check before flight• Greet customers, check their tickets and accompany them to their seat• Prepare and serve drinks and food to passengers• Present emergency equipment and give instructions• Monitor and secure the cabin regularly• Comply with all aviation rules and regulations for safety and protection• Assist passengers and cabin crew during emergency situation• Provide special help to passengers with special needs (children, disabled persons, elders etc)• Submit analytic reports concerning flight incidents Show less

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  Hotel santika premiere slipi jakarta

  Mar 2017 - Feb 2019

  Sales executive corporate

  •Getting the business to the company, meet its budget targets and achieve the target room-night and revenue.• Maximizing profit potential, analyzing all sources of business and develop it with the potential benefits as possible. • Provide reports to the General Manager / Hotel Manager any complaints, comments or suggestions obtained from the guest / client is likely to be able to improve the performance of the hotel. • Conducting market surveys and collect marketing intelligence competitor hotels to be informed to General Manager / Hotel Manager so concerned informed market developments. • Participate in trade shows and sales promotions that are assigned by superiors. • Doing business traveler to identify business opportunities and build / develop relationships with key accounts and key person. • Maintain a good relationship with travel agents, commercial accounts, and related parties to the cooperation with the hotel. • Communicate with the Front Office and Food & Beverage to ensure that guests are served as well as possible. • Participate in a variety of social activities, an organization to promote the hotel and enhance personal abilities.• Responsible for promotion and advertising, in accordance with what is instructed by superiors. • Negotiate with the client. • Determine the definition and the privileged guests a VIP, VVIP and special treatment. • Innovative and creative with new ideas in carrying out duties and responsibilities. Show less

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  Pt grahawita santika (santika hotels & resorts)

  Feb 2019 - Sept 2019

  Asst sales manager - hotel santika slipi

  •Getting the business to the company, meet its budget targets and achieve the target room-night and revenue.• Maximizing profit potential, analyzing all sources of business and develop it with the potential benefits as possible. • Provide reports to the General Manager / Hotel Manager any complaints, comments or suggestions obtained from the guest / client is likely to be able to improve the performance of the hotel. • Conducting market surveys and collect marketing intelligence competitor hotels to be informed to General Manager / Hotel Manager so concerned informed market developments. • Participate in trade shows and sales promotions that are assigned by superiors. • Doing business traveler to identify business opportunities and build / develop relationships with key accounts and key person. • Maintain a good relationship with travel agents, commercial accounts, and related parties to the cooperation with the hotel. • Communicate with the Front Office and Food & Beverage to ensure that guests are served as well as possible. • Participate in a variety of social activities, an organization to promote the hotel and enhance personal abilities.• Responsible for promotion and advertising, in accordance with what is instructed by superiors. • Negotiate with the client. • Determine the definition and the privileged guests a VIP, VVIP and special treatment. • Innovative and creative with new ideas in carrying out duties and responsibilities. Show less

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  The one legian hotel

  Sept 2019 - Sept 2020

  Sales manager jso
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  Tauzia hotel management

  Sept 2020 - Sept 2023

  Sales manager jso - pesona alam resort
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  Hotel the botanica sanctuary

  Sept 2021 - Sept 2023

  Sales manager jso
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  Hotel ciputra world surabaya

  Sept 2023 - now

  Sales manager jso